Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Rointe UK Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 months ago

Perfect, friendly and professional service

Customer Service

Rointe UK

2 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 months ago

Excellent

Good

Customer Service

Rointe UK

2 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

KB

KRIW0600RAD4 (Bruce)

Diverifikasi oleh Feefo

GBR

3 months ago

Apa yang dikatakan KRIW0600RAD4 (Bruce) tentang Rointe UK:

Rointe Customer Service

Excellent service. Rointe didn’t dispute my claim and arranged for a new radiator to be delivered and the defective radiator to be collected all within 36 hrs. Great service 👍

Customer Service

Rointe UK

2 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

KR

KRIW1200RAD4

Diverifikasi oleh Feefo

GBR

3 months ago

Apa yang dikatakan KRIW1200RAD4 tentang Rointe UK:

Don't fall for the wi-fi and AI functions, they don't work

Again I am scoring for the overall experience. The app keeps disconnecting so really a manual radiator. The whole wi-fi and AI in the advert is a scam, as it doesn't work properly for me.

Customer Service

Rointe UK

2 months ago

Good morning. We deeply regret that you had this negative experience and would like to resolve it as soon as possible. Unfortunately, we could not identify any incident in our system that corresponds with the details you provided. Therefore, our Technical Support team will contact you shortly to request any information needed to resolve this issue. If you prefer, you may also contact us via email at support@rointe.co.uk or by phone at 0203 3215 929. Thank you! Your rointe.com team

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 months ago

Rointe electric towel rail

Firm responsive to email questions and delivery fairly quick. Well packed and in perfect condition on arrival.

Customer Service

Rointe UK

2 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

3 months ago

Good customer support

When I had an issue around connectivity, the reply was almost immediate and resolved the issue. Very responsive.

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

0

BR

BRIW1200RAD3

Diverifikasi oleh Feefo

4 months ago

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

Registration of radiators

Just one product that could not register which taken some time to get it resolved.

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

4 months ago

0