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Rointe UK Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 2,633 ulasan

spendale

Diverifikasi oleh Feefo

2 years ago

Apa yang dikatakan spendale tentang Rointe UK:

FIRST CLASS

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! Please, if you have any question contact our technical support team at 0203 321 5929 or support@rointe.co.uk Have a nice day.

Adrian

Diverifikasi oleh Feefo

Cumbria

2 years ago

Apa yang dikatakan Adrian tentang Rointe UK:

Product good (so far), service not so

I'm impressed with the radiator. It is certainly substantial at 25 kg for the 1200 Watt version. I like the way it doesn't get over-hot like my old oil filled rad (not Rointe) did. Not so...

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Customer Service

Rointe UK

2 years ago

Thank you so much for your review! Our support team has contact you. If you have any more question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk

Adrian

2 years ago

Thanks for your reply. I have still received no reply to my Contact Form questions, although it has only been one month!

Customer Service

Rointe UK

2 years ago

Hello! The 08/01 our technical support team told as that they had contacted you. Unfortunately there is nothing that we can change about your request at the moment. Thank you!

Ian Daish

Diverifikasi oleh Feefo

2 years ago

Apa yang dikatakan Ian Daish tentang Rointe UK:

Yes, I would buy from them again!

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We hope you enjoy your product. Please, if you have any question contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

stevewilson

Diverifikasi oleh Feefo

Peterborough

2 years ago

Apa yang dikatakan stevewilson tentang Rointe UK:

Stylish and effective heating.

I have had 3 excellent heaters installed. They keep my flat lovely and warm. However the towel-rail is impractical and does not work. It is programmed correctly but the heating never comes on. It...

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Customer Service

Rointe UK

2 years ago

Thank you so much for your review! Maybe your towel rail wasn't the correct size to heat your room up. If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

stevewilson

2 years ago

My bathroom is tiny BUT I do not leave the heating on 24/7. Your equipment is excellent.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

The radiator was easy to install and use.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We hope you enjoy your Rointe's product. Please if you have any question contact our technical support team at 0203 321 5929 or support@rointe.co.uk Have a nice day!

eamonndorling

Diverifikasi oleh Feefo

Whittlesey

2 years ago

Apa yang dikatakan eamonndorling tentang Rointe UK:

I am still in the process of fixing it to the wall, instruct. look OK

It would be easier if your serial numbers were fewer than the length of the UK alphabet - yes, 26 characters!

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We're sorry for any inconvenience caused but we have to use a large number to be able of identifying every single product if you have any problem or question. If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

eamonndorling

2 years ago

If you cannot use alpha numeric identification for the combination of product production (each number has 10 and each letter has 26 options which equates to millions of unique combinations - you need to engage some better graduates

Customer Service

Rointe UK

2 years ago

Hello Ean! Every number has an internal meaning. We manufacture products for several countries and it is our way to identificate every product. Thank you.

kev2233

Diverifikasi oleh Feefo

2 years ago

Apa yang dikatakan kev2233 tentang Rointe UK:

Yet to run the heater,but very happy with the item and the electrical company A S.North who supplied and fitted it.Hope to get a smaller one for the bedroom next.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

kev2233

2 years ago

Have been running the first heater (15 element) in the living room and have also had a (9 element) one again supplied by A.S.North Electrical of Sittingbourne fitted in my bedroom.. Very happy with both heaters,I am running them using the manual setting I haven't tried the timed program facility yet. I only had a storage heater before which the biggest drawback was that some period of the day you don't have heat.These Rointe heaters are so much more convenient and efficient.

Customer Service

Rointe UK

2 years ago

Thank you so much! We really appreciate your review. We hope you enjoy your Rointe's products. If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

comment

easy to control using touch screen, also with remote app. I like the function using one button and control all devices

Customer Service

Rointe UK

2 years ago

Thank you so mcuh for your review! We hope you enjoy your Belize Radiator. If you have any question, please contact us at 0203 321 5929 or support@rointe.co.uk. Thank you!

chanemougam

Diverifikasi oleh Feefo

2 years ago

Apa yang dikatakan chanemougam tentang Rointe UK:

Easy process for product registration

It was awesome and easy to get my new product registered. The entire process was user-friendly and seamless.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We hope you enjoy your Kyros radiator. If you have any question, please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

Should have been simple but wasn't

The radiators are good but setting up the App and registering the product was a nightmare. Nothing was clear. The App wouldn't work and then wouldn't pair with the rad, and even the electrician was...

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Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We'll take your opinion into account to design our processes. We're sorry for any inconvenience caused. In our website you will find a lot of information of how to pairing and set your product with the Rointe Connect App. If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

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