Parcel was on time but the order was wrong !! I ordered one strawberry thief coffee mug and eleven bird and pommegranite mugs but received twelve bird and pommegranite mugs and NO strawberry thief...
Baca lebih lanjut
Tia Talge
Robins Kitchen
7 years ago
Hi Susan,
Apologies for the mix up with your order. Can you please advise if this has been sorted or if you're still waiting for the correct mug?
Kind regards, Hannah
Ulasan produk
Tanggal pembelian: 14/05/2018
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Pelanggan Tepercaya
8 years ago
The order was expedited very quickly. Thanks
Tanggal pembelian: 13/05/2018
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TC
Trusted Customer
8 years ago
Apa yang dikatakan Trusted Customer tentang Robins Kitchen:
Prompt, efficient service. One of the glasses arrived broken, which I intend to return to store for replacement, but I expect that should happen without any problem
Tia Talge
Robins Kitchen
8 years ago
Hi Lynette,
Thank you for your feedback. Please be aware that you may not be able to exchange items in store if they were purchased online. If you run into any issues with getting a replacement glass, please let me know and I will organise for one to be sent out to you.
Kind regards,
Tia
Ulasan produk
Tanggal pembelian: 14/05/2018
0
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TC
Trusted Customer
8 years ago
Apa yang dikatakan Trusted Customer tentang Robins Kitchen:
Lack of knowledge by shop staff, I was sold a $50.00 knife sharpener which is far too aggressive for Japanese knives which I was sold to sharpen Japanese knives, I will never use this sharpener due...
Service could be improved dramatically by providing refunds in a timely and prompt manner. Also staff should follow up on promises made over the phone to provide email threads for complaints and...
Apa yang dikatakan Trusted Customer tentang Robins Kitchen:
I haven’t received the product yet and now am concerned that it is lost in the mail
Tia Talge
Robins Kitchen
8 years ago
Hi Therese,
I have looked up your order and can see that it was dispatched from our warehouse in Melbourne on 16th May and is on its way. Orders interstate can often take between 7 - 10 days. If it has not arrived by the end of the week please let us know and we can follow up for you.
Kind regards,
Tia
Tanggal pembelian: 13/05/2018
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Pelanggan Tepercaya
8 years ago
Easy to access web site. Prompt delivery of order and well packaged order
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
