Thank you for your wonderful feedback! We're delighted to hear you had such a positive experience with our service.
Ulasan produk
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback! We're so pleased to hear you had a lovely holiday and enjoyed the beautiful scenery, interesting visits, excellent food, and service aboard the Douro Splendour.
From initial contact to the 10 days I spent on Thomas Hardy the service was excellent.
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such an excellent experience with us, from your initial contact right through to your 10-day holiday on the Thomas Hardy. We truly appreciate you taking the time to share your feedback.
Ulasan produk
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had such an enjoyable 10 days aboard the Thomas Hardy. It's wonderful that you found the staff to be friendly and helpful, and we appreciate you highlighting the excellent support you received from Tony and Lisa, especially with their thoughtful advice on tours. We hope to welcome you back on another Riviera holiday in the future.
Tanggal pembelian: 05/09/2026
0
Bagikan
NI
Nicholas
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Nicholas tentang Riviera Travel:
Flights, Coach travel and food was fine. The whole tour felt like Riviera's finance team had had too much of an influence in its makeup
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback regarding your recent experience. We are sorry to hear that the overall makeup of the tour did not meet your expectations. We appreciate you letting us know that the flights, coach travel, and food were satisfactory.
Ulasan produk
Riviera Travel
Riviera Travel
1 month ago
We are sorry that the tour and hotels failed to meet your expectations. If you would like to email us at info@rivieratravel.co.uk we can investigate any issues you had and respond to these.
Difficult to get hold of by phone but I was called back after 4 hours. Felt cared for and listened to organisation was well coordinated
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you felt cared for and listened to. It is wonderful to know that our organisation was well coordinated and that your experience met your expectations. We appreciate you taking the time to share your feedback.
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Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you had a perfect cruise on the Douro River, from start to finish in Porto. It's wonderful that you enjoyed the excursions, even with the personal challenges you experienced due to mobility issues. We understand that navigating cobbled streets can be difficult, and we appreciate you sharing how you found relaxation onboard instead. We are also pleased the weather was favourable and that you enjoyed the wine tasting and sampling of Portuguese dishes.
Exceptional and all we could wish for staff went the extra mile for us all
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that your experience was exceptional and that our staff went the extra mile for you. We appreciate you taking the time to share your feedback.
Ulasan produk
Riviera Travel
Riviera Travel
1 month ago
It’s wonderful to hear that your recent cruise on the Seine exceeded your expectations. We are delighted that you enjoyed the convenience of our moorings and the seamless arrangements for excursions. It’s also fantastic to know that the all-inclusive nature of the holiday, from meals and drinks to entertainment, contributed positively to your experience. We pride ourselves on the quality of our cabins and are pleased yours was lovely and well-serviced. The exceptional hospitality and catering staff are a testament to our team's dedication, and we’re thrilled they made such a positive impression. We appreciate you highlighting the Seine as an exceptional journey, and we’re glad that your travel with Eurostar provided a comfortable and hassle-free start to your holiday.
Tanggal pembelian: 04/09/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
1 month ago
Excellent
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear you had such a positive experience with our service.
Ulasan produk
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback. We are delighted to hear that you found your overall experience excellent, and that Jonathan was a great guide. We appreciate you sharing your thoughts on the evening drive through Paris.
The travel, the ship, the staff, the service, the excursions, the food and drink - I can't fault it.
Riviera Travel
Riviera Travel
1 month ago
It's wonderful to hear that you had such a faultless experience with us. We are delighted that you enjoyed all aspects of your journey, from the travel and ship to the staff, service, excursions, and food and drink.
Ulasan produk
Riviera Travel
Riviera Travel
1 month ago
We are absolutely delighted to hear that you had a fantastic experience on the Seine, Paris and Normandy River Cruise. It's wonderful to know that you found every aspect of your journey, from the travel and ship to the staff, service, excursions, and food and drink, to be faultless. Your feedback is greatly appreciated.
Thank you for your wonderful feedback! We are delighted to hear that your experience was excellent in all respects. We truly appreciate you taking the time to share your thoughts.
Ulasan produk
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback regarding your recent Seine Paris and Normandy River Cruise. We are delighted to hear that you found your experience to be excellent and fairly relaxed.
Tanggal pembelian: 04/09/2026
0
Bagikan
RI
Richard
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Richard tentang Riviera Travel:
Good tour rep was was very diligent. Pre tour information was very useful.
Riviera Travel
Riviera Travel
1 month ago
We are so pleased to hear that you had a positive experience on your tour and that our tour representative was so diligent. We're also happy that you found the pre-tour information to be very useful.
Ulasan produk
Riviera Travel
Riviera Travel
1 month ago
We are delighted to hear that you enjoyed the variety of experiences on your holiday, finding the destinations interesting and unique. It's wonderful that you appreciated the balance between guided walks and free time.
Tanggal pembelian: 05/09/2026
0
Bagikan
PA
Paul
Diverifikasi oleh Feefo
GBR
1 month ago
Apa yang dikatakan Paul tentang Riviera Travel:
Mainly head office needs looking at customer service
Riviera Travel
Riviera Travel
1 month ago
We are sorry to hear that your experience with our head office customer service did not meet your expectations. If you would like us to look into any issues you had please email us at info@rivieratravel.co.uk.
Ulasan produk
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback regarding your recent experience. We are sorry to hear that your stay did not fully meet your expectations and that you found the hotel tired. We appreciate you letting us know your thoughts and hope that your next experience with us will be an improvement.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.