Thank you for sharing your positive feedback with us. We are delighted to know that you found our communication to be seamless and efficient throughout your experience.
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Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing such positive feedback about your recent cruise along the Rhône. We are delighted to hear that you enjoyed a smooth booking experience, excellent onboard hospitality, and such a wonderful variety of destinations.
Always thorough & well considered.
I felt safe & assured travelling with such a great company.
A friendly team of guides, very knowledgeable including the customer service team on the end of the...
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Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing such positive feedback about your recent travels with us. We are delighted to know you felt well supported and appreciated the expertise of our team.
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Riviera Travel
Riviera Travel
16 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that your journey was so memorable and that every part of the itinerary met your expectations.
Very good. Restaurant staff generally hard-working, competent, cheerful and friendly. Housekeeping very efficient, but towels were changed unecessarily when they hadn’t been left as requested for a...
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Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed the dedicated service provided by our restaurant and housekeeping teams, though we note your comments about the towel arrangements.
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Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed the cruise and found the overall organisation to your satisfaction. However, we note your comments about the top deck access and the challenges you experienced with the travel arrangements at the beginning and end of your journey. We appreciate your valuable insights and hope to welcome you back again in the future.
Tanggal pembelian: 19/09/2026
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17 days ago
Riviera Travel
Riviera Travel
17 days ago
Hello,
Thank you for sharing your 5 * review . We truly appreciate your support and look forward to welcoming you back on another journey soon.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
17 days ago
Hello,
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed a relaxing trip on your cruise, and we look forward to welcoming you back on board for another memorable journey in the future.
Kind regards,
Riviera Travel
Excellent in every way.
Crew were friendly and welcoming
Guides were knowledgeable and good fun
Restaurant service was good, bar service a little slow as everyone turned up at the same time, so to be...
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Riviera Travel
Riviera Travel
17 days ago
Hello,
Thank you for taking the time to share such a positive review with us. We are delighted to hear that you enjoyed your overall experience and appreciated the dedication of our crew and guides, as well as the extension in Porto. We have also noted your feedback regarding the hotel and the bar service, and we appreciate you bringing these aspects to our attention.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
17 days ago
Hello,
We are delighted to hear that you thoroughly enjoyed your river cruise experience with us. It is wonderful to know that our accommodations, dining, and excursions contributed to such a relaxing and memorable journey.
Kind regards,
Riviera Travel
Customer service was awful. On arrival in Nice, we had to wait 2.5 hours at the airport for the Manchester flight to arrive. We were given incorrect information enroute to the hotel, including the...
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Riviera Travel
Riviera Travel
17 days ago
Hello,
We are very sorry to hear about your disappointing experience with our service and communication. We always aim to provide a seamless journey, and we regret that we fell short on this occasion. Your feedback regarding your time in Nice and our support channels is taken very seriously as we continually work to improve our standards.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
17 days ago
Hello,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with this tour and that our communication fell short of the standards you expected. We appreciate your comments regarding the destination and will use your feedback to help us improve our services moving forward. I see this complaint was made while still on your tour, and this information had been forwarded to our Operations Team to respond back to you, please accept our apologies, that you had not been contacted. Could you please send your email into guest.relations@rivieratravel.co.uk.so that we may have the opportunity to investigate this for you.
Kind regards,
Riviera Travel
Thank you for your 5* review !
We are delighted to hear that you received such exceptional support throughout your experience with us. Thank you for taking the time to share your positive feedback.
Met at the airport on arrival by our lovely guide . He was superb . Any little issue was dealt with immediately.
Some people felt the coaches should have had toilets on but we did stop frequently ....
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Riviera Travel
Riviera Travel
17 days ago
Hello,
Thank you for sharing your feedback with us and for awarding us five stars. We are delighted to hear that you had such a positive experience with our team and enjoyed your travels.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
17 days ago
We are delighted to hear that you had such a wonderful holiday exploring the history of Spain and that our team and guide helped make your experience so memorable.
Kind regards,
Riviera Travel
Holiday Representative could have been more enthusiastic, didn’t feel he sold the excursion at times and some comments were inappropriate.
Riviera Travel
Riviera Travel
17 days ago
"Thank you for your 4-star review.
We're pleased you enjoyed your holiday overall. Whilst we appreciate this was your perception of the experience, we're sorry to hear the Holiday Representative did not meet your expectations on this occasion. Your comments have been noted and will be shared with the relevant team.
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Riviera Travel
Riviera Travel
17 days ago
Thank you for sharing your wonderful experience with us. We are delighted to hear that your journey through China was so memorable and full of highlights.
Pre trip good on trip poor. Sent an email on day 4 of trip still waiting for response
Riviera Travel
Riviera Travel
17 days ago
Hello,
Thank you for sharing your feedback with us. We are sorry to hear that your experience during the holiday did not meet your expectations, particularly regarding the communication while you were away. We always hope for every aspect of our travellers' journeys to be seamless and we appreciate you bringing this matter to our attention so we can work on improving our service.
Kind regards,
Riviera Travel
Ulasan produk
Riviera Travel
Riviera Travel
17 days ago
Hello,
Thank you for sharing your feedback with us regarding your recent holiday. We are sorry to hear that aspects of your experience did not meet your expectations, particularly regarding the itinerary pacing, travel arrangements, and accommodation consistency. We appreciate your comments and hope to have the opportunity to provide a much more seamless experience in the future.
Kind regards,
Riviera Travel
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
