Well arranged. Our rep Barbara was excellent, the best I've ever had . She was knowledgeable & informative & always helpful
Riviera Travel
Riviera Travel
4 months ago
Thank you for your wonderful review.
We are so pleased to hear how much you enjoyed your trip and that Barbara's assistance was so valuable to you. It's wonderful to know she was able to provide you with such an excellent experience.
Ulasan produk
Riviera Travel
Riviera Travel
4 months ago
Thank you for sharing your experience.
We are delighted to hear you enjoyed your holiday aboard Celestyal Journey, and we appreciate your kind words about the food and entertainment. We're glad you found the itinerary good and interesting, and we hope to welcome you onboard again in the near future .
Tanggal pembelian: 29/06/2026
0
Bagikan
MA
Margaret
Diverifikasi oleh Feefo
GBR
4 months ago
Apa yang dikatakan Margaret tentang Riviera Travel:
Thank you for taking the time to share your experience with us.
We are thrilled to hear that you had such a positive time and truly appreciate your feedback. We look forward to welcoming you back on another Riviera Travel holiday in the future.
Ulasan produk
Media yang diunggah
Lihat semua media (2)
Riviera Travel
Riviera Travel
4 months ago
Thank you for sharing your experience.
We are delighted to hear that you found the villages fabulous and the scenery beautiful during your trip to Lucca, Portofino & the Cinque Terre.
Tanggal pembelian: 25/06/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 months ago
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 5* review .
Ulasan produk
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 5* review!
We are so pleased to hear that you had an excellent cruise with us. It's wonderful that you enjoyed the lively atmosphere of the boat and the great service from our staff. We are also delighted that you found the places we visited to be so enjoyable and hope to welcome you on board again in the future.
Tanggal pembelian: 25/06/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 months ago
Very helpful
Ulasan produk
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 4-star review and for sharing your feedback with us.
While we are delighted to hear that you enjoyed many aspects of your holiday, we're sorry that the travel arrangements and delays impacted your overall experience.We also appreciate your comments regarding your experience as a solo traveller. We understand how important it is to feel welcomed and included, and we're sorry that more assistance was not provided to help you connect with other guests travelling alone.
Your feedback is valuable and will be shared with the relevant teams as we continually look for ways to improve both our travel arrangements and onboard guest experience. We hope to have the opportunity to welcome you again in the future.
Tanggal pembelian: 22/06/2026
0
Bagikan
LJ
Linda Joy
Diverifikasi oleh Feefo
GBR
4 months ago
Apa yang dikatakan Linda Joy tentang Riviera Travel:
Thank you for your 5* review .
It’s wonderful to hear that your enquiries are consistently handled with speed and efficiency. We value your positive feedback and appreciate you taking the time to share your experience.
Ulasan produk
Media yang diunggah
Lihat semua media (2)
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 5* review .
It's wonderful to hear you had such a positive experience with us during your visit to Sardinia and Corsica in June. We're delighted that you found the islands beautiful, with their abundant colourful plants and natural charm. We appreciate you sharing your feedback.
Tanggal pembelian: 16/06/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 months ago
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 4* review.
Ulasan produk
Riviera Travel
Riviera Travel
4 months ago
Thank you for your review and for taking the time to share your experience with us.
We're delighted to hear that the onboard team and tour guides were consistently helpful and efficient throughout your cruise. We also appreciate your understanding regarding the cabin change and are pleased that the team members involved made what could have been an inconvenient situation as smooth and stress-free as possible.
It is wonderful to know that you enjoyed the itinerary, the food, and the entertainment, particularly the dancing, which clearly created some memorable moments on board.
We understand your disappointment regarding the limited availability of the sun deck facilities. Due to the low bridges along this route, the awnings, sunshades and sunbeds must be lowered or removed at various points during the cruise. These measures are taken at the instruction of our shipping partners and, most importantly, to ensure the safety and wellbeing of all guests and onboard team members.
Thank you again for your valuable feedback. We're pleased that you enjoyed the cruise overall and hope to welcome you on another holiday with us in the future.
Thank you so much for your wonderful 5-star review!
We're delighted to hear that you found all our staff friendly, helpful, and efficient. Your kind words mean a great deal to the team, and we will be sure to share your feedback with them.
Thank you for choosing us, and we look forward to welcoming you again soon.
Ulasan produk
Riviera Travel
Riviera Travel
4 months ago
Thank you for taking the time to share your wonderful feedback about the Burgundy, the River Rhone & Provence cruise. We are delighted to hear that you found the ship to be smart and comfortable, with excellent food and attentive, friendly staff. It's also great to know you enjoyed the scenic views along the river and found the shore excursions to be interesting and well-organised with excellent guides. We truly appreciate your recommendation.
Tanggal pembelian: 18/06/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
4 months ago
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 4* review.
Ulasan produk
Riviera Travel
Riviera Travel
4 months ago
Thank you for your kind words about your recent holiday to Madeira, the Pearl of the Atlantic.
We are delighted to hear you enjoyed the small group experience and that Terri led the holiday so ably. It's wonderful to know you had such an excellent time.
Tanggal pembelian: 15/06/2026
0
Bagikan
CG
Claire Gill
Diverifikasi oleh Feefo
GBR
4 months ago
Apa yang dikatakan Claire Gill tentang Riviera Travel:
Thank you for rating this tour 4/5. We're pleased to hear that you thought it was interesting and that the local guides were informative. We regret to learn that you found your hotel room to be noisy. We do hope you had the opportunity to raise this with your tour manager while on tour. When they are made aware of any concerns, they are typically very good at finding a suitable resolution so guests can continue to enjoy their tour in full.
As is typical within the travel/tourism industry and to allow housekeeping to clean and make the necessary preparations, check in time is usually from 3pm. Our partnered suppliers are always happy to allow earlier check in if, if the necessary cleaning is complete.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.