Expert, caring, friendly your manager. She engaged and charmed the whole group.
Riviera Travel
Riviera Travel
8 days ago
Thank you for sharing your wonderful experience with us. We are delighted to hear that our team made your journey so special and memorable.
Ulasan produk
Riviera Travel
Riviera Travel
8 days ago
Thank you for sharing your wonderful feedback about your recent tour through Lisbon, Porto, and the Douro Valley. We are delighted to hear that you enjoyed the itinerary and that the journey was such a memorable experience for you.
Tanggal pembelian: 27/09/2026
0
Bagikan
AL
Alexandra
Diverifikasi oleh Feefo
GBR
9 days ago
Apa yang dikatakan Alexandra tentang Riviera Travel:
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on your next journey with us.
Ulasan produk
Riviera Travel
Riviera Travel
8 days ago
Thank you so much for sharing such wonderful feedback about your recent journey with us. We are delighted to hear that you enjoyed every aspect of the itinerary and that our team made your time away so special.
Well organised trip and our guide Jacky Harrison stood in at the last minute and did a sterling job
Riviera Travel
Riviera Travel
8 days ago
Thank you for your fantastic feedback. We are delighted to hear that you had a well-organised trip and appreciated the wonderful support from your guide.
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Riviera Travel
Riviera Travel
8 days ago
Thank you for sharing such positive feedback about your recent tour. We are delighted to hear that you enjoyed visiting wonderful places and appreciated the selection of hotels and company along the way.
Compared to other organised holidays we have been on the service was poor although the local guide and coach driver were superb.
Riviera Travel
Riviera Travel
8 days ago
Thank you for your feedback.
We are sorry to hear that aspects of the service did not meet your expectations. However, we are delighted that the local guide and coach driver made such a positive impression, and we will ensure your kind comments are shared with them and their management team.
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Riviera Travel
Riviera Travel
8 days ago
Thank you for taking the time to share your feedback. We were sorry to read that aspects of your tour did not meet your expectations, particularly regarding the itinerary, organisation and dining arrangements. We appreciate how disappointing it can be when a holiday experience falls short of what was anticipated.
As this forum is not intended for the investigation of individual complaints, we would encourage you to contact our Guest Relations team directly, should you wish your concerns to be formally reviewed. This would allow us the opportunity to fully investigate the matters you have raised and provide a detailed response. In line with our booking conditions and ABTA guidance, complaints should be submitted in writing within 28 days of returning from your holiday, wherever possible.
We were pleased to read your positive comments regarding the local guide, coach driver and the Majorelle Gardens, and we thank you for taking the time to provide your feedback.
Thank you for your review of your holiday.
We are sorry to hear that the arrangements following the Mount Etna eruption did not meet your expectations. We appreciate that the disruption caused by this unforeseen event was disappointing and understand your concerns regarding the alternative arrangements that were put in place.
Your feedback has been shared with the relevant teams for review, and we thank you for taking the time to share your comments.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for your review of our Classic Sicily for Solo Travellers holiday.
We are delighted to hear that you found the tour excellent and that you enjoyed your experience in Sicily. It is always pleasing to know when the itinerary and organisation combine to create such an enjoyable holiday.
We appreciate you taking the time to share your feedback and hope to welcome you on another Riviera Travel holiday soon.
Tanggal pembelian: 27/09/2026
0
Bagikan
JU
Julie
Diverifikasi oleh Feefo
AUS
9 days ago
Riviera Travel
Riviera Travel
8 days ago
Thank you for your 5* rating
Ulasan produk
Riviera Travel
Riviera Travel
8 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the tour, the wonderful company, and the excellent service provided by our team throughout the journey.
The service was great right from meeting the tour manager at LHR all the way through. Service was excellent
Riviera Travel
Riviera Travel
8 days ago
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience with our team throughout your journey.
Ulasan produk
Riviera Travel
Riviera Travel
8 days ago
We are delighted to hear that you enjoyed your experience with us and look forward to welcoming you on another journey in the future.
Tanggal pembelian: 22/09/2026
0
Bagikan
NI
Nick
Diverifikasi oleh Feefo
GBR
9 days ago
Riviera Travel
Riviera Travel
8 days ago
Thank you for your 5* rating
Ulasan produk
Riviera Travel
Riviera Travel
8 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed the destinations and appreciated the support provided by our tour manager. We also note your comments about the wardrobe space at the hotel and will keep this in mind for future improvements. We look forward to welcoming you on another journey with us soon.
Excellent. Friendly helpful advice and detailed holiday documents emailed and very user friendly
Riviera Travel
Riviera Travel
8 days ago
Thank you for sharing such positive feedback about your booking experience and our helpful team. We are delighted to hear that you found our travel documents easy to use and we look forward to welcoming you on your upcoming holiday.
Ulasan produk
Riviera Travel
Riviera Travel
8 days ago
Thank you for sharing such wonderful feedback about your first river cruise with us. We are delighted to hear that you enjoyed the comfortable surroundings, the exceptional hospitality of our crew, and the variety of dining experiences throughout your journey.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.