The transfers were very good but am definately not a fan of Ryanair and if were to go with Riveria again would look for another flight ie British Airways and we were not the only travellers saying...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your review.
We are pleased to hear that you found the transfer arrangements very good. We appreciate your comments regarding the flights used for your holiday and understand that airline preferences can vary from guest to guest. Flight arrangements are determined by the destination and regional departure airport available for each holiday, and we note your feedback regarding your experience.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your valuable feedback .
We are so pleased to hear that you had a very good holiday with us, and we appreciate you sharing your feedback. It's wonderful to know that you found our representative Kate and your driver to be very good.
We're sorry to hear about the difficulties you experienced with your knee pillow and the subsequent impact on your sleep. We understand how important comfort is, especially when managing a condition, and we regret that this issue caused you discomfort during the latter part of your trip.
Thank you for your 5-star review!
It's wonderful to hear that the staff ,and onboard team were so attentive to your needs throughout your holiday. We're delighted that their care, professionalism, and dedication helped make your experience such an enjoyable one.
We hope to welcome you on another Riviera holiday soon.
Thank you for your feedback. We're delighted to hear that you enjoyed the tour and that your Tour Manager helped make the experience both interesting and enjoyable.
We also appreciate your comments regarding the hotels. While we're pleased that you were satisfied with the accommodation in Helsinki and Tallinn, we note your observations about the Wellton Hotel in Riga. This feedback will be shared with our Product Team for their review.
We hope to welcome you on another Riviera holiday in the future.
Thank you for your feedback. We're delighted to hear that you received excellent service throughout your holiday.
We appreciate you taking the time to share your comments and hope to welcome you on another Riviera holiday in the future.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5 star review!
We are so pleased to hear that you had an excellent holiday with us from start to finish. It's wonderful that you found the holiday to be well organised, offering a good balance of guided trips and free time. We're delighted that you enjoyed the charm of each of the three cities. It's also fantastic to hear that Maggie was an excellent tour manager and went above and beyond for you.
There is nothing I would change about my experiences.
All staff members were knowledgeable.
I had phoned the office prior to travel and this was invaluable support.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
It’s wonderful to hear that your experiences were so positive and that you found our staff to be knowledgeable. We are also delighted that the support you received prior to travel proved invaluable. Thank you for sharing your feedback.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
It's wonderful to hear you had such a fantastic experience on our Madeira tour.
We are delighted that our tour guide, local guide, and driver contributed to your enjoyment. It's also great to know you appreciated the beautiful scenery, brilliant weather, and your accommodation, including the food options that catered to dietary requirements.
We are also pleased you found the group to be friendly and that the solo traveller aspect of the tour allowed for easy interaction and sharing of experiences.
Thank you for your 5* review .
We are thrilled to hear that your holiday exceeded your expectations and that every aspect of the experience was so enjoyable.
It's wonderful to know that everything came together to make your trip such a success, and we look forward to welcoming you on another Riviera holiday in the future.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful feedback.
We are delighted to hear that our planning, organisation, and leadership contributed to a successful trip, and that you found the hotel and local guides to be great. It's rewarding to know we met your expectations.
Tanggal pembelian: 23/06/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Excellent service! Every crew member went out of their way to ensure that we were happy. Especially enjoyed the guitarist Jose, cruise director Carlos and host Ana, and servers Dejan and Petrutch.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* feedback
We are delighted to hear about your exceptional experience and that our team made your trip so enjoyable. It's wonderful to know that you appreciated the efforts of Jose, Carlos, Ana, Dejan, and Petrutch, and that they contributed to making your holiday memorable.
We look forward to welcoming you again in the near future .
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We are so pleased to hear that your Seine, Paris and Normandy River Cruise exceeded your expectations! It's wonderful that you found the ship beautiful and the staff attentive and friendly. We appreciate you sharing your positive experience.
As we booked Cruise Only because we wanted to spend time in the area before and after the cruise, we had some issues with the online service. They were not willing to give us a number for the ship or...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your feedback. We appreciate you taking the time to share your experience.
We note your comments regarding the information provided prior to departure and the embarkation arrangements for guests travelling independently. Whilst guests are welcome to board the ship before 4pm, cabins may not be available until that time to allow for preparation between sailings.
A member of our Guest Relations team will be in touch over the next few days to discuss your comments further.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful feedback.
We are delighted to hear that you had an excellent cruise and that the Adriatic Sky, its crew, and the food met your expectations. It's also great to know you enjoyed the swim stops and found our guide, Jill, enthusiastic and helpful. We appreciate you highlighting the comfortable and spacious nature of the ship.
Tanggal pembelian: 25/06/2026
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JP
Jonathan Paul
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Jonathan Paul tentang Riviera Travel:
Booking process excellent, information great, tour manager superb.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We are so pleased to hear that you had an excellent experience with our booking process, found our information to be great, and that our tour manager was superb. It's wonderful to know we were able to provide such a positive experience for you.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review!
We are absolutely delighted to hear that you had such an excellent experience on our Spain's Basque Country, La Rioja & Burgos trip! It's wonderful to know that the organisation, interesting visits, and the quality of our guides contributed to what you consider one of your very best trips. We're also thrilled that Carlos was such a superb tour manager and that you found our transport and drivers to be first-rate. It's fantastic to hear that our hotel and breakfast offerings met your expectations and that you found the staff friendly and helpful. We appreciate your understanding regarding the weather and are happy to hear you enjoyed the sunshine! We are so pleased that you felt the trip was excellent value for money.
Excellent pre-visit. They booked taxis and assistance for us throughout the holiday.
Our allocated tour manager was not as available to us as the other two - who were both excellent.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.