The service is really good, but the flight arrangements let it down for me.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4-star review!
We are delighted to hear that you were happy with the service you received. However, we're sorry to learn that the flight arrangements fell short of your expectations and detracted from your overall experience.
We appreciate your feedback and will take your comments on board as we continually look for ways to enhance our guest experience .
Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you again in the future.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review!¬
We are so pleased to hear that you had an excellent experience on your Burgundy, the River Rhone & Provence Cruise. It's wonderful to know that you found the boat lovely, the food outstanding, and the staff amazing. We are also delighted that the itinerary and excursions were just right for you.
Value fot money, choice of hotels given.
The guide who supported or trip was great.
The coach driver and coach itself were great.
The booking was easy and the contact person easy to talk to.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We are delighted to hear you had such a positive experience with Riviera Travel. It's wonderful that you found the value for money excellent, and that the choice of hotels and the support from your guide and coach driver were to your satisfaction. We also appreciate you mentioning the ease of booking and the helpfulness of our contact person.
We look forward to welcoming you back on another journey.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback on your recent holiday.
We are pleased to hear that you enjoyed the places visited. We appreciate you sharing your thoughts regarding the travel time and its impact on your experience, as well as the limited time in Lake Garda and this will be shared with our Operations and Product teams .
Thank you for your 5* review.
We are delighted to hear that you found our information comprehensive and our team easy to contact. Thank you for your excellent feedback.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful 5-star review!
We are delighted to hear that you enjoyed your holiday and found the organisation and administration to be first class. It’s fantastic to know that the Celestyal Journey was the perfect ship for your cruise, offering the ideal balance of comfort and onboard facilities.
We are especially pleased that the onboard team helped make your experience so memorable, and that you enjoyed the food, entertainment, and welcoming atmosphere throughout your voyage. We're also glad the hotel stay at the end provided a relaxing opportunity to unwind before heading home.
We look forward to welcoming you on another holiday with us soon.
Riviera kept us up to date on all matters whilst willing to answer any questions and queries by phone, comforting to know at a time of possible problems in the travel industry because of potential...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review.
It's wonderful to hear that you felt well-informed and supported by our team during your interactions with us. We understand that reassurance is important, especially during uncertain times in the travel industry, and we're so pleased we could provide that for you.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4* feedback .
We are delighted to hear that you had an excellent week with us, enjoying the superb weather, beautiful scenery, and the onboard dining experience. It's wonderful that you found our crew to be attentive and eager to please, and that you appreciated the selection of wines and food. We value your feedback.
Tanggal pembelian: 25/06/2026
0
Bagikan
MI
Michael
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Michael tentang Riviera Travel:
Thank you for your 5-star review!
It's wonderful to hear that you had a happy cruise and found the service helpful throughout. Thank you for your kind feedback, and we hope to welcome you on another Riviera holiday soon.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your feedback about your Split, Rab & Undiscovered Islands of the North Yacht Cruise.
We are delighted to hear that you found your cruise enjoyable and relaxing, and that Daniel, your cruise director, contributed positively to your experience with his friendliness and informative approach.
Tanggal pembelian: 28/06/2026
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Booking went well with no problems
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful 4* review!
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4* review !
We are so pleased to hear that you had a wonderful experience on your Medieval Germany River Cruise. It's fantastic to know our ship's staff, cruise director, and host were well-trained, friendly, organized, and managed changes effectively. We're also delighted you found the cuisine to be very good.
Thank you for your 5* review!
We are delighted to hear about your wonderful experience. Thank you for taking the time to share your feedback with us.
We hope to welcome you back onboard in the near future .
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We are delighted to hear that you had such a delightful experience on your Rhine and Moselle River Cruise. It's wonderful to know that our staff and onboard team , the magical scenery, and the first-class food and drink all contributed to a memorable holiday. We appreciate you highlighting the excellent itinerary and the engaging entertainment provided by Josh.
We hope to welcome you back on board again soon.
Tanggal pembelian: 26/06/2026
0
Bagikan
PH
Philippa
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Philippa tentang Riviera Travel:
The service was second to none!
Each meal time we were greeted by smiling faces and very professional service. From housekeeping staff to the captain everyone played their part brilliantly.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review !
We are delighted to hear about your wonderful experience with our service! It's fantastic to know that you were greeted by smiling faces and received very professional service during your mealtimes. We appreciate you highlighting the brilliant contributions of everyone, from our housekeeping staff to the captain.
We very much hope to welcome you again in the future.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for sharing your wonderful experience on the Blue Danube River Cruise.
We are delighted to hear that you had such an incredible journey and that our team helped create lasting memories. It's fantastic to know you enjoyed the destinations, the dining, and the cultural experiences along the way. We appreciate your kind words and are so pleased you had an unforgettable adventure with us.
Excellent! The organisation of all excursions, entertainment and dining experience was excellent. The cleanliness and comfort of the ship was also excellent. The cruise Director and Host worked well...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback about your recent cruise.
We are delighted to hear that you found the organisation of excursions, entertainment, and dining experiences to be excellent. It is also pleasing to know that you were impressed with the cleanliness and comfort of the ship.
We appreciate you highlighting the seamless work of the Cruise Director and Host in ensuring everything ran smoothly.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review of The Blue Danube River Cruise.
We are delighted to hear that you thoroughly enjoyed your holiday and found every aspect, from our representatives to the crew and guides, to be excellent. It's fantastic to know that the organisation of the excursions met your expectations and that you would recommend Riviera Travel. We also appreciate you sharing your positive experience with the Douro cruise last year and look forward to welcoming you on another Riviera River Cruise in the future.
Tanggal pembelian: 22/06/2026
0
Bagikan
VI
Virginia
Diverifikasi oleh Feefo
GBR
3 months ago
Apa yang dikatakan Virginia tentang Riviera Travel:
The holiday was easy to book and an itinerary was sent in the post ( yay!). Jill our cruise manager was wonderful
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review !
It is fantastic to hear that your holiday booking experience was so positive, from the ease of the process to receiving your itinerary through the post. We are especially delighted to know that Jill, your cruise manager, made such a wonderful impression on you.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful review!
We are so pleased to hear that you had a fantastic holiday and that the Split, Zadar & Secrets of the North Yacht Cruise was the perfect mixture of relaxation, sightseeing, and enjoyable swim stops. It's wonderful to know you felt so lucky to be onboard and that you got on well with your fellow guests.
We hope to welcome you again in the near future.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.