Thank you for your 5* review.
We are delighted to hear that you enjoyed your Rhine and Moselle River cruise with us. It's wonderful to know that you found the holiday to be well organised, the boat beautiful with excellent facilities, and the tours with knowledgeable local guides to be so enjoyable. We are also delighted that the staff were outstanding and provided you with such a memorable experience.
Excellent!
All staff were helpful, pleasant and couldn't be faulted. Very professional.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback.
We are delighted to hear that you had such an excellent holiday. It is particularly pleasing to know that our staff made such a positive impression and that you found them helpful, friendly and professional throughout your journey.
We greatly appreciate your kind comments and will be sure to share them with the team.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your fantastic feedback.
We are delighted to hear that you enjoyed the staff, food, drinks and scenery, and that the excursions were enhanced by our informative guides. While the weather was certainly warmer than expected, we're pleased it did not overshadow your holiday.
It is wonderful to know that you had such a positive experience overall and that you would happily choose to travel with us again in the future.
The fact that I cannot access the Riviera website and my account from the US and Europe is unfortunate. You should have one site accessible from everywhere. Service in the IS is poor, service in the...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your feedback.
We are sorry to hear of the difficulties you experienced accessing our website and account services whilst travelling, and we acknowledge your comments regarding customer service and the timing of pre-departure information. Your observations have been noted and will be shared with the relevant teams for review.
We are grateful that you have taken the time to share your experience with us
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review.
It's wonderful to hear that you had a great experience on our Sicily Solo Holiday. We are delighted that you enjoyed the well-planned and organized tour, and that you were able to see many lovely views and sights. It's great to know that Taormina was a highlight for you, and that the boat ride from Ortygia, the Villa Romana Del Casale with its mosaics, and your trip to Mount Etna with the subsequent winery lunch were also among your favorite experiences.
Thank you for your wonderful feedback.
We are so pleased to hear that you had such an excellent experience and that Maggie was the perfect tour manager. Thank you for sharing your positive feedback with us.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your wonderful feedback.
We are so pleased to hear that you had an excellent experience with your tour manager, and that you were satisfied with the standard of accommodation and the guided tours.
I was grateful for the guidance through the airport and the continuing support when we travelled.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your review .
It is wonderful to hear that you appreciated the guidance provided throughout your airport experience and the continued support during your travels. We are delighted that our assistance was valuable to you.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your detailed review .
We are delighted to hear that your trip guide and coach driver were excellent and made your journey enjoyable. It's wonderful that our local guides for the historical sites were very good and knowledgeable. We appreciate your feedback regarding the town guides and your preference for more history. We also note your comments about the hotels and the food. We are very sorry to hear about your condition and that you were unable to participate in some of the planned excursions. We hope you are feeling much better. It's great to know that you would be happy to travel with Riviera again..
Thank you for your 5* review .
We are delighted to hear that you found your cabin comfortable and well-equipped, and that the staff contributed to your thoroughly enjoyable holiday. It's wonderful to know that you had an excellent experience seeing various places with us.
Tanggal pembelian: 22/06/2026
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Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 months ago
Excellent, can't fault the staff
Riviera Travel
Riviera Travel
3 months ago
Thank you for your wonderful feedback!
We are delighted to hear that you found our staff to be excellent and that you couldn't fault them. We appreciate you sharing your positive experience.
Pelanggan Tepercaya
3 months ago
The entertainment at night was poor
.There was a lack of music for singing and dancing. Although there was a pianist, he provided background music only and the string quartet and folk dancers were on for a short time only. The best evening was the music quiz run by the entertainment team.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your wonderful feedback about the Blue Danube River Cruise.
We are delighted to hear that you found the ship lovely, well-maintained, and clean. It's also rewarding to know that our staff's hard work and accommodating nature were appreciated, and that you enjoyed the beautiful destinations and the very good food and restaurant service.
We aim to look after our guests exceptionally well and are pleased that this was reflected in your experience.
The service generally was very good in terms of information prior to the trip and any pre trip queries were answered satisfactorily.
Our guide on the trip, Maggie, was excellent, one of the best tour...
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Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback. We are delighted to hear that you found our pre-trip information and responses to your queries to be very good.
It's also wonderful to know that Maggie was an excellent guide and that she was one of the best you've experienced.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your review.
We are pleased to hear that you found the holiday worthwhile and interesting overall. We appreciate your comments regarding the hotel in Riga and are sorry to learn that it did not meet the expectations set by the previous hotels on the tour. Feedback such as yours is valuable in helping us review the experience we provide for our guests.
Thank you for taking the time to share your thoughts.
The service is really good, but the flight arrangements let it down for me.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 4-star review!
We are delighted to hear that you were happy with the service you received. However, we're sorry to learn that the flight arrangements fell short of your expectations and detracted from your overall experience.
We appreciate your feedback and will take your comments on board as we continually look for ways to enhance our guest experience .
Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you again in the future.
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Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review!¬
We are so pleased to hear that you had an excellent experience on your Burgundy, the River Rhone & Provence Cruise. It's wonderful to know that you found the boat lovely, the food outstanding, and the staff amazing. We are also delighted that the itinerary and excursions were just right for you.
Value fot money, choice of hotels given.
The guide who supported or trip was great.
The coach driver and coach itself were great.
The booking was easy and the contact person easy to talk to.
Riviera Travel
Riviera Travel
3 months ago
Thank you for your 5* review .
We are delighted to hear you had such a positive experience with Riviera Travel. It's wonderful that you found the value for money excellent, and that the choice of hotels and the support from your guide and coach driver were to your satisfaction. We also appreciate you mentioning the ease of booking and the helpfulness of our contact person.
We look forward to welcoming you back on another journey.
Ulasan produk
Riviera Travel
Riviera Travel
3 months ago
Thank you for taking the time to share your feedback on your recent holiday.
We are pleased to hear that you enjoyed the places visited. We appreciate you sharing your thoughts regarding the travel time and its impact on your experience, as well as the limited time in Lake Garda and this will be shared with our Operations and Product teams .
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.