Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Rivervale Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 376 ulasan

Mr R Ackers

Diverifikasi oleh Feefo

6 years ago

Apa yang dikatakan Mr R Ackers tentang Rivervale:

Some confusion over telephone messaging otherwise good.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 years ago

Fantastic service and great value

Fantastic service and great value. Will be coming back again and recommending them to my friends!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 years ago

Great service for my service!

Excellent service. Gary the tech provided a great video of the car as he checked over it. I felt really well looked after by Mark and Jordan. Couldnt fault my experience. The Rolling Stones couldnt...

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Brennan Herriott and co

Diverifikasi oleh Feefo

6 years ago

Apa yang dikatakan Brennan Herriott and co tentang Rivervale:

Excellent service from start to finish.

Mr Sheehan

Diverifikasi oleh Feefo

6 years ago

Apa yang dikatakan Mr Sheehan tentang Rivervale:

Very professional and well informed

All the time I was kept informed on the service by a video sent to me via my phone this is a great thing . Was all done in good time dropped off at 8.30 am and finished by 1.pm staff very good and...

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Mr Flay

Diverifikasi oleh Feefo

Henfield

6 years ago

Apa yang dikatakan Mr Flay tentang Rivervale:

Excellent service

Car collected and returned at no cost. Good communication throughout the whole day. Car returned cleaned and hoovered. All this and cheaper than main Mercedes dealer Excellent

Mr Oliver Blackmore

Diverifikasi oleh Feefo

6 years ago

Apa yang dikatakan Mr Oliver Blackmore tentang Rivervale:

Brilliant service, friendly team. Can’t fault them at all

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 years ago

I ordered a loan car which was not supplied when my car was picked up which was most inconvenient

Aftersales Feedback

Rivervale

6 years ago

We appreciate your feedback Mr David. I'm glad that I got a chance to speak with you and get an understanding of what happened. This was a rare error on our part, but I'm pleased that we managed to rectify it in the end with delivery of an otherwise successful service for your vehicle. Kind regards, Mark McNeil - Aftersales Manager

Ros Barber

Diverifikasi oleh Feefo

6 years ago

Apa yang dikatakan Ros Barber tentang Rivervale:

Good service

First time trying Rivervale for an MOT - friendly staff, kept me informed, reasonable charges for the work.

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Ms Barber, it's greatly appreciated and we're delighted to hear that you were happy with the service you received on your visit to us. We look forward to welcoming you again on your next visit to Rivervale

Pelanggan Tepercaya

Diverifikasi oleh Feefo

6 years ago

I won’t be contacted regarding the incident so what's the point of feedback

Everything ok but a cup of water was placed on the central console inside the car leaving a circular wet patch. Why this happened I can only speculate but I expect higher standards please provide an...

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Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Mr Townsley. It was good to be able to chat with you on the phone and discuss the incident, I'm very glad that overall you were happy with the service you received and we look forward to welcoming you back on your next visit to Rivervale. Mark McNeil - Aftersales Manager

Belum menerima undangan ulasan?

Feefo Ecolabels

Lencana ini memverifikasi bahwa klaim lingkungan Rivervale jelas dan akurat, sehingga Anda dipastikan akan berbelanja secara berkelanjutan. Dikembangkan dalam kemitraan dengan Ethy.

Lihat lencana lainnya

Mengapa ulasan Feefo tepercaya?

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