Poor communication on and leading up to entry day. With holding spare keys.
Our purchase and sale initially went well and staff were quite helpful. Date of entry was set in advance but we had no communication from Rettie in the week leading up to the sale. On the day of...
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Alastair Houlden
Rettie
20 hours ago
Thank you for taking the time to leave a review. I was pleased to have the opportunity to speak with you directly and to better understand your concerns. While the key access issue on the day of entry was unfortunately outside our control, I appreciate your feedback regarding communication and the handling of the spare keys. We take these points seriously and are reviewing our procedures with the team to identify where improvements can be made. Thank you again for your constructive and balanced feedback, and for taking the time to discuss this with us.
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Ms Stiven
Diverifikasi oleh Feefo
18 days ago
Apa yang dikatakan Ms Stiven tentang Rettie:
The staff at Rettie were unfailingly kind, understanding and supportive, As well as extremely professional. They kept me right up to date with every thing and were generally just absolutely great.
Grace Sloan
Rettie
18 days ago
Thank you for taking the time to provide feedback - it is greatly appreciated and I will share with the team. Best wishes, Grace Sloan
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
20 days ago
All staff very efficient, professional and proactive
Jill McCulley
Rettie
19 days ago
Thank you for working with our team, it was good to see the sale complete quickly
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Mr Fletcher
Diverifikasi oleh Feefo
Edinburgh
20 days ago
Apa yang dikatakan Mr Fletcher tentang Rettie:
A Highly Recommended Team
My first time selling a property and received exceptional service throughout. From first contact through to closing date the guidance, support and communication was first class. Gavin Smith, Sarah...
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John Wybar
Rettie
19 days ago
Thank you very much for your feedback. I am delighted to hear that you were so pleased with the service provided by the Edinburgh Residential Team at Rettie & Co.
Gavin and Sarah will be particularly pleased to receive your comments, and I will be sure to pass them on.
Please do not hesitate to get in touch if we can be of any assistance in the future.
John Wybar
Director
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
20 days ago
Although my property did eventually sell, Retties approach to communication, integrity, respect needs significant improvement. The AML process with coadjute is neither timely, nor well delivered....
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BW
B. W.
Diverifikasi oleh Feefo
Germany
20 days ago
Apa yang dikatakan B. W. tentang Rettie:
Excellent service
Rettie provided an excellent service throughout the sale of my flat. They were very dedicated and helpful, especially with me being abroad. Communication was good, so that I was kept up to date at...
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Anne
Rettie
19 days ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
20 days ago
Excellent understanding of the local real estate market
Rettie sold an apartment for me. The sale was very well prepared and the way the price was pegged to the market showed an excellent understanding of the local market in the Glasgow West End. The...
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Anne
Rettie
20 days ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
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MK
Mr Kinnaird
Diverifikasi oleh Feefo
Glasgow
20 days ago
Apa yang dikatakan Mr Kinnaird tentang Rettie:
Excellent
Excellent service from the whole team
Grace Sloan
Rettie
20 days ago
Thank you for your feedback on the service provided by the Shawlands Team. We’re delighted to hear you were pleased with the support you received, and we hope to have the opportunity to assist you again in the future. Best wishes, Grace Sloan
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Mrs Macdonald
Diverifikasi oleh Feefo
20 days ago
Apa yang dikatakan Mrs Macdonald tentang Rettie:
Kept me updated to the progress of my sale and work hard to achieve the best price for my property.
Anne
Rettie
20 days ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
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Ms Stapleton
Diverifikasi oleh Feefo
Edinburgh
25 days ago
Apa yang dikatakan Ms Stapleton tentang Rettie:
Skilled and helpful team
Excellent service in selling my Leith property and acquiring a new home elsewhere in Edinburgh
John Wybar
Rettie
25 days ago
Thank you very much for your feedback. I am delighted you were happy with the service you received from the Edinburgh Residential Team at Rettie & Co. Please let us know if we can help again in the future.
John Wybar
Director
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
