Extremely hard work getting any replies to my emails and I’m still awaiting news about a refund
Red Candy
Red Candy
1 year ago
We are deeply sorry for the extremely difficult experience you've had getting replies to your emails and the continued delay in your refund. This is unacceptable, and we understand your frustration. To prioritize your case and resolve this immediately, please reply to this message with your order number and the dates of your previous emails. We will investigate the communication breakdown and ensure your refund is processed as quickly as possible. We are committed to correcting this situation.
Was kept informed of order progress. Unfortunately the item was not in stock and I had to wait a few weeks. Was informed when it had been dispatched. Arrived in good condition so no complaints
Ulasan produk
Tanggal pembelian: 30/07/2024
0
Bagikan
JN
Jesus Hernández
Diverifikasi oleh Feefo
1 year ago
Apa yang dikatakan Jesus Hernández tentang Red Candy:
Longer waiting time than the one at their website, and no communication about it.
The item was on a pre-order, after a few weeks I spotted it was in stock on their website so contacted customer services. They were very helpful and my click arrived a few days later
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
