Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

RailTourGuide Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/railtourguide | Feefo

Menampilkan seluruh 492 ulasan

Christine D'Agostino

North Berwick

3 months ago

Tanggal pembelian: 06/05/2025

Apa yang dikatakan Christine D'Agostino tentang RailTourGuide:

Great service from start to booking. Thank you.

David Glover

RailTourGuide

3 months ago

Cheers for the feedback!

Lihat lengkap ulasan pelanggan

Kerry Frampton

Poole

4 months ago

Tanggal pembelian: 24/04/2025

Apa yang dikatakan Kerry Frampton tentang RailTourGuide:

Fantastic customer service

Excellent service, even when I made an error on the booking they were efficient and professional in helping me to fix it.

David Glover

RailTourGuide

3 months ago

Thank you, we appreciate your feedback.

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Caroline Bowler

Bristol

4 months ago

Tanggal pembelian: 30/04/2025

Apa yang dikatakan Caroline Bowler tentang RailTourGuide:

Reliable Service

Excellent service - quick, thorough and friendly.

David Glover

RailTourGuide

3 months ago

Cheers for the feedback!

Lihat lengkap ulasan pelanggan

Kelly

4 months ago

Tanggal pembelian: 09/04/2025

Apa yang dikatakan Kelly tentang RailTourGuide:

Quick & Friendly Service

It was very quick and efficient. I had a reply to my email within 1 hour. Sent over additional information that was needed and within 30 minutes the confirmation email came through. I would recommend...

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David Glover

RailTourGuide

4 months ago

Thank you for your feedback!😊

Lihat lengkap ulasan pelanggan

Sue Gostling

Manchester

4 months ago

Tanggal pembelian: 07/04/2025

Apa yang dikatakan Sue Gostling tentang RailTourGuide:

Helpful, friendly and quick response. Paperwork though very lengthy and sent repeatedly.

David Glover

RailTourGuide

4 months ago

Thank you for your feedback - it is very much appreciated.

Lihat lengkap ulasan pelanggan

Sherry Meagle

Ireland

4 months ago

Tanggal pembelian: 28/03/2025

Apa yang dikatakan Sherry Meagle tentang RailTourGuide:

Great service

Always respond quickly to enquiries and web site is easy to use.

David Glover

RailTourGuide

4 months ago

Thank you, we appreciate your feedback.😊

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Linda Mackenzie

West Kilbride

5 months ago

Tanggal pembelian: 25/03/2025

Apa yang dikatakan Linda Mackenzie tentang RailTourGuide:

Excellent service

Very quick response to my e-mail.

David Glover

RailTourGuide

4 months ago

Thank you for your feedback!😊😊

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Gavin Johnson

5 months ago

Tanggal pembelian: 25/03/2025

Apa yang dikatakan Gavin Johnson tentang RailTourGuide:

Great service

Very fast, efficient, friendly service. Always a pleasure to deal with.

David Glover

RailTourGuide

4 months ago

Thank you for your valuable feedback.

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Gillian Stewart

Edinburgh

5 months ago

Tanggal pembelian: 25/03/2025

Apa yang dikatakan Gillian Stewart tentang RailTourGuide:

Always efficient.

Always very quick to get back and speedy confirmation. My go to for Rail travel.

David Glover

RailTourGuide

4 months ago

Thank you, we appreciate your feedback.😊

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Martin Flanagan

bristol

5 months ago

Tanggal pembelian: 27/03/2025

Apa yang dikatakan Martin Flanagan tentang RailTourGuide:

Excellent company, prompt service

Excellent company, prompt service both with the enquiry and delivery of the documents, would very much recommend RailTourGuide.

David Glover

RailTourGuide

4 months ago

Many thanks for taking the time to share your thoughts.

Lihat lengkap ulasan pelanggan

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Tentang RailTourGuide

RailTourGuide supply UK, European and Worldwide rail tickets, passes and tours to Travel Agents, businesses and direct customers.

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0191 246 0708

Suite 37, 7-15 Pink Lane, Newcastle, Tyne and Wear, NE1 5DW, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

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