Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

RailTourGuide Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/railtourguide | Feefo

Menampilkan seluruh 492 ulasan

Pelanggan Tepercaya

4 days ago

Tanggal pembelian: 06/08/2025

Don’t use their service

I have tried to book the Swiss rail pass with them but the commission they charged was almost more than a Swiss pass. The other thing I went through them coz I was been recommended by one of my...

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David Glover

RailTourGuide

4 days ago

We’re sorry to hear that you weren’t fully satisfied with your experience. We always strive to provide excellent service, as reflected in our Feefo ratings, and we regret not meeting your expectations this time. We work hard to offer competitive prices while maintaining high-quality service from our dedicated team. As with all bookings, this was made under our Terms & Conditions, and we provided the best available price on the market at the time. We truly appreciate your feedback, as it helps us improve.

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Kelly Durrington

5 days ago

Tanggal pembelian: 26/08/2025

Apa yang dikatakan Kelly Durrington tentang RailTourGuide:

Great Service

I have used their service for quite a few customers now. Italian rail trips, Japan rail passes etc. The staff are always so friendly and helpful. The bookable website is also so easy to use.

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Alan Wilman

Lytham St Annes

29 days ago

Tanggal pembelian: 28/07/2025

Apa yang dikatakan Alan Wilman tentang RailTourGuide:

Always quick to respond, efficient and friendly

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Clare Gordon

1 month ago

Tanggal pembelian: 30/07/2025

Apa yang dikatakan Clare Gordon tentang RailTourGuide:

So helpful and really efficient.

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Rachel Cron

Folkestone

1 month ago

Tanggal pembelian: 22/07/2025

David Glover

RailTourGuide

1 month ago

Thank you for your feedback!

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Samantha Sicot

Bordeaux

1 month ago

Tanggal pembelian: 16/07/2025

Apa yang dikatakan Samantha Sicot tentang RailTourGuide:

A very quick response, lots of changes handled efficiently, and always clear and effective answers — a highly appreciated service.

David Glover

RailTourGuide

1 month ago

Thank you for your feedback!🚆✨

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Mary Foyle

1 month ago

Tanggal pembelian: 08/07/2025

David Glover

RailTourGuide

1 month ago

Thank you for your feedback!

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Pelanggan Tepercaya

1 month ago

Tanggal pembelian: 02/07/2025

Excellent service throughout

Very efficient, quick replies, no fuss bookings and all done in a jiffy!

David Glover

RailTourGuide

1 month ago

Thank you for your feedback!🚆✨

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Ewen Gillies

Brampton

2 months ago

Tanggal pembelian: 06/06/2025

Apa yang dikatakan Ewen Gillies tentang RailTourGuide:

Very helpful

David Glover

RailTourGuide

2 months ago

We appreciate your feedback!🚆✨

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Sherry Meagle

2 months ago

Tanggal pembelian: 11/06/2025

Apa yang dikatakan Sherry Meagle tentang RailTourGuide:

Great service

very quick responses and with friendly, efficient service

David Glover

RailTourGuide

2 months ago

Thank you, we appreciate your feedback!🚆✨

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Tentang RailTourGuide

RailTourGuide supply UK, European and Worldwide rail tickets, passes and tours to Travel Agents, businesses and direct customers.

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0191 246 0708

Suite 37, 7-15 Pink Lane, Newcastle, Tyne and Wear, NE1 5DW, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

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