Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Rail Ninja Ulasan

https://rail.ninja/

LUAR BIASA

Rail Ninja offers you the easiest way to book train tickets online across the world.

Layanan

4.8

peringkat selama setahun terakhir

Menampilkan seluruh 3,059 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 year ago

Positive Experience

I recently booked through Rail Ninja, and overall, the experience was positive. The service was smooth and efficient, with clear instructions and timely updates throughout the process. The booking...

Baca lebih lanjut

Rail Ninja

7 months ago

Thank you for sharing your feedback. We understand your frustration regarding the service fees. As a ticket-booking platform, our final price includes both the carrier's fare and our service fee, which covers ticketing, payment processing, and customer support. We strive to provide a convenient and seamless booking experience, but we recognize that the added fees can be a concern. We appreciate your comments and will continue working on improving transparency in our pricing.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 months ago

Pleased to travel by Bullet Train.

It was easy to book the ticket. Details on the ticket was perfect.

Clara

Rail Ninja

9 months ago

Thank you for your feedback! We’re happy to hear that booking your bullet train ticket was easy and that all the details were clear and accurate. We look forward to assisting you on your next journey!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

10 months ago

It was very easy for us to book our rail service in Europe, very convenient

Clara

Rail Ninja

10 months ago

We’re really glad to hear your experience was a good one! Thank you for the feedback, and we hope to assist you again in the near future.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

10 months ago

Chew

Diverifikasi oleh Feefo

10 months ago

Apa yang dikatakan Chew tentang Rail Ninja:

Punctuality and clean

Clara

Rail Ninja

10 months ago

We appreciate the feedback!

Michael

Diverifikasi oleh Feefo

10 months ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

10 months ago

Holiday Prep

First time using the site. Very easy to navigate and was user friendly.

Clara

Rail Ninja

10 months ago

Thank you for your feedback!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

10 months ago

Convenient and good service

Easy and very responsive service

Clara

Rail Ninja

10 months ago

Thank you for the great feedback! Looking forward to helping you again soon!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

10 months ago

Ease of use!

Very easy to use. Website was set up nicely. Quick confirmation of tickets purchased.

Clara

Rail Ninja

10 months ago

It’s great to hear that the service worked well for you. Hope to assist you again soon!

Pelanggan Tepercaya

Diverifikasi oleh Feefo

10 months ago

easy to use

Clara

Rail Ninja

10 months ago

It’s wonderful to know we could meet your needs. Hope to be part of your future journeys again!

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo