ProDog Raw Ulasan

Thank you for your kind words. We’re thrilled to hear deliveries have been on time and that your feedback on packaging was taken on board. Providing excellent service is always our goal and so glad we can help where we can. Best wishes Team ProDog

Hi Kim, Thank you so much for your continued loyalty and kind words. We’re delighted to hear our team was helpful when you got in touch. It means a lot to have you with us for so many years. Best wishes Team ProDog

Thank you so much for your kind words. We're thrilled to hear you're happy with both our products and service. Alison will be delighted to know her advice helped as you start your raw feeding journey. If you ever have more questions or need support along the way, we’re always here to help. Welcome to the ProDog Raw family. Best wishes Team ProDog

Hello Alexandra, Thank you for the great feedback. We’re so pleased to hear that ordering was easy and your delivery arrived quickly. It’s fantastic to know your Corso is enjoying everything she’s tried so far, sounds like she’s got a great appetite. If you ever need support or have any questions, please do get in touch, we’re here to help. Best wishes Team ProDog

Hello Caroline, Thank you for your kind words. We’re delighted to hear you’re happy with our service and truly appreciate your support. Best wishes Team ProDog

Hello, Thank you for your feedback. Great to know you find on line ordering works well for you and your dogs love our food. Sorry to read you found the back up service not good. Having investigated this, it seems we are awaiting a reply on how to proceed with your two active subscriptions. We look forward to hearing from you. Best wishes Team ProDog

Hello Belinda, Thank you so much for your kind words and recommendation. We're delighted to hear that you've had a great experience with our service, from efficient communication and flexible delivery options to the wide variety of meals we offer. WE're also grateful for mentioning how well your delivery arrived, frozen and well-packed, just as intended. We truly appreciate your support and look forward to continuing to serve you. Any questions or support you may need, please do get in touch with our customer service team who will be more than happy to assist. Best wishes Team ProDog

Hello Anthony, Thank you so much for your kind words. We're thrilled to hear you're happy with the raw food and ostrich bones. Thank you also mentioning our helpful and supportive service. It's always a pleasure to help and be part of your raw feeding journey. Thanks for choosing us. Best wishes Team ProDog

Thank you so much for your kind words about our service, we truly appreciate your support. We’re really sorry to hear about your experience with the couriers. We completely understand how frustrating that can be. We’re currently trialing a different courier company in the hope that things will improve. Please don’t hesitate to contact us for more information or if there’s anything we can do to help in the meantime. Thank you again for your feedback, it helps us keep getting better. Best wishes Team ProDog

We’ve Listened – and We’ve Acted! Your feedback means everything to us, and we want to thank everyone who shared their thoughts around recent delivery experiences. We understand how important it is for your dog's food to arrive safely and on time, every single time. That’s why we’ve now made the switch to DHL as our courier, ensuring a more reliable and secure delivery service you can trust. If you’ve experienced issues in the past or decided to step away because of courier problems, we’d love the chance to welcome you back. And if you have any questions or concerns, please don’t hesitate to contact us, we’re always here to help. Thank you for being part of the ProDog in the present, past and hopefully the future. Kind regards ProDog Team