Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Premier Block Management Ulasan

http://www.pbm-property.com

PBM is a customer-focused building management company

Layanan

peringkat selama setahun terakhir

Menampilkan seluruh 1,944 ulasan

Sarah Sheldon

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Sarah Sheldon tentang Premier Block Management:

Very prompt response time.

Zoe Harryman

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Zoe Harryman tentang Premier Block Management:

This is Based purely on my experience with Amelia Mardle. She has gone above and beyond to help resolve a problem and is a credit to the company.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 years ago

Very quick to respond, competant service

Stephen Horne

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Stephen Horne tentang Premier Block Management:

Speedy, very helpful response

Yes

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 years ago

Acted promptly

In our dealings with PBM they seem to respond to all situations promptly.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

9 years ago

Excellent service

I would strongly recommend PBM service. Special thank you to Alex and Lucy for their fantastic job.

D Hutchinson

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan D Hutchinson tentang Premier Block Management:

Communication was very helpful and informative. Reply to a query by email was very prompt.

Sanjay Joshi

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Sanjay Joshi tentang Premier Block Management:

Amelia was extremely helpful, and efficient in dealing with my enquiry.

David Brewer

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan David Brewer tentang Premier Block Management:

fantastic !

Spoke to Alex who could not have helped me more . She wanted to help rather than had to help ! Nicest voice ive heard all day which considering i own a call centre , speaks volumes

Derek

Diverifikasi oleh Feefo

9 years ago

Apa yang dikatakan Derek tentang Premier Block Management:

Prompt response this time, but poor service generally.

I didn't make a purchase- I had to chase up for receipt for ground rent payment. Although this time I received a prompt response from Amie, this is not the first time I have needed to chase up...

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Gary Cane

Premier Block Management

9 years ago

Hi Derek, sorry our service hasn't been as consistent as we would like. We have been working on our response times which are now up to over 70% e-mail response within 24 hours. We continue to work with our performance manager month on month to improve, we are aiming for 90% by the end of the year. Its nice to hear your recent feedback is good, it shows us the work we are doing is having a positive effect.

Please note we only collect rent for this client which the amount stated in the Lease and actually our fees are paid by the client. Happy to schedule a call and run over this with you, please get in touch.

We appreciate the feedback.

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