Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Paragon Ulasan

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Layanan

peringkat selama setahun terakhir

Menampilkan seluruh 7,696 ulasan

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Szybki transfer z konta na konto.

Jestem zadowolona z szybkiego transferu z konta na konto kiedy pilnie potrzebuje gotówki.

Pelanggan Tepercaya

3 years ago

Good &easy via Android. Total disaster via iPhone.

Total disaster via iPhone. Ok via Android. Review mechanism also very user unfriendly on this site.. submission of details below set up is confusing. How do you respond to ‘trusted customer’? When...

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Matt

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Pelanggan Tepercaya

3 years ago

Excellent Bank

Always friendly and helpful. Easy to contact. Excellent service. Happy to continue using Paragon services

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Have had help today to change ISA accounts and found Matthew extremely helpful, patient and beyond what I would expect in the way of customer service -thankyou.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Really helpful customer service advisors

Scott was very patient and helpful

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

A Speedy, Complete Service

Excellent, speedy and thorough. ISA Transfers worked very well - I'm most impressed.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Pelanggan Tepercaya

3 years ago

Paragon, invest with confidence.

Paragon provided a straightforward and easy site to set up a three year investment. At the end of term they provided a clear description of our options. Everything went to plan.

Trusted Customer

Cambridge

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Simple and effective

Great prompt communications for query about account and really easy to use website. Reassuring.

Pelanggan Tepercaya

3 years ago

Understood whati wanted and talked me through it.

Very helpful and knowledgeable person (Claire) who helped me achieve what I wanted. Thank you Claire.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Pelanggan Tepercaya

3 years ago

Hard work

Average. I wanted to comment “average” only, but that was too short. An example of what’s wrong at Paragon.

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