We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon tidak lagi menjadi pelanggan aktif Feefo
Menampilkan seluruh 7,696 ulasan
TC
Trusted Customer
Stockton on Tees
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Paragon-Positive polite and professional workforce
I am 71 years old. I have spoken to three members ot your team in the last two weeks. Each of them- Amy , Claire and especially Fola (as pronounced but may be spelled differently) were a joy to deal...
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Matt
Paragon
3 years ago
Many thanks for taking the time to leave us a review. We're so pleased to hear about your positive experiences when speaking with us. Customer service is our highest priority, so we really value your positive comments, which we will pass onto our team!
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Pelanggan Tepercaya
3 years ago
Excellent, staff were friendly helpful and patient
Excellent, staff were friendly helpful and patient
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TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Very clear website
I will definitely re-invest with Paragon. It must be the best, easiest on line service I have come across.
Matt
Paragon
3 years ago
It’s great to hear that you’ve found our website very clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review!
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Pelanggan Tepercaya
3 years ago
I wish they valued existing customers more and gave us the same rate
Really disappointed that once again Paragon have created a new version of the previous ISA with a higher interest rate and have not applied that rate to existing customers nor transferred us to the...
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Matt
Paragon
3 years ago
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts.
Any Paragon customer can choose any product from our on-sale range, and we consistently ensure full transparency in the service we provide.
At present we do not inform all customers on an ongoing basis whether their existing rate is better or worse than the rates of newly launched products. As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates, and you are entitled to move any funds between access product issues as you see fit.
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TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Website navigation
Once I learned the website navigation , it was easy to control, giving me the information I needed..
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TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Excellent product and service
Keep clients well advised of up to date rates, which are very competitive. Would certainly recommend.
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TC
Trusted Customer
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Outstanding service
Best customer service in years! Transferred an existing non-matured Paragon ISA to a new one. Got first class help over the phone
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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Pelanggan Tepercaya
3 years ago
Easy Access
User friendly website. Good rate of interest for an instant access account. Easy to add and withdraw funds same day.
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Pelanggan Tepercaya
3 years ago
EASY TO USE WEBSITE
WEBSITE EASY TO USE. INFORMATION REQUIRED READILY AVAILABLE.
Matt
Paragon
3 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.
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TC
Trusted Customer
Scottish Borders
3 years ago
Apa yang dikatakan Trusted Customer tentang Paragon:
Fixed rate ISA - speedy opening process with clear instructions
I was impressed how quickly my Account was set up. Clear instructions made it a straightforward process.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.