Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Paragon

Menampilkan seluruh 7,696 ulasan

Pelanggan Tepercaya

3 years ago

Seamless, top rates, just cancelled a withdrawal to stay with you,

They don't bombard me with offers, good rates from a well-known bank. I feel comfortable with you in today's environment.

Lois

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Appalling easy access interest

Compared to other banks, their easy access is really awful so I am moving my money. They are paying less than half what I can get elsewhere.

Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Pelanggan Tepercaya

3 years ago

Always a muddle and disappointing

They have not increased rate on my account since July and when I queried this I was told basically - if you are not happy then change your account yourself. When I tried, the account offered was...

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Matt

Paragon

3 years ago

We're sorry to hear about your dissatisfaction with our process for increasing rates on our savings accounts. We do aim to offer consistently competitive rates and make any increases available to any Paragon customer through new issue accounts. As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates, and you are entitled to move any funds between access product issues as you see fit.

Trusted Customer

Kibworth

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Exceptionally kind and patient when explaining actions.

Your staff are so helpful especially when dealing with people of an older age group who are not Computer literate.

Matt

Paragon

3 years ago

Customer service is our highest priority, so we really value your positive comments, which we will pass onto our team! Thank you for taking the time to leave us a review.

Pelanggan Tepercaya

3 years ago

Easy to do.

Very easy to open new account with a better interest rate, and transfer money from another into it. Simple process. I don't normally check this as Paragon is the only bank I know that send you emails...

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Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Market Leader for me

Transferred my ISA over a year ago due to better rates and have been pleased to continue again for the same reason. Good communication and customer friendly web site. Altogether a sound investment.

Pelanggan Tepercaya

3 years ago

Quick, easy to use, can understand process from start to finish. I am not the most proficient in a computer. I now have several on line Paragon accounts which I can access with ease and all were up...

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Matt

Paragon

3 years ago

Many thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Made things easy for me.

Cara was most patient and helpful. A good advert for Paragon.

Pelanggan Tepercaya

3 years ago

Excellent website

Fairly easy to use and able to complete what I required in the first place

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Pelanggan Tepercaya

3 years ago

Double Take Savings Account Serious Interest Boost Thanks to Paragon

I've opened a new Treble Take Savings very simply online because I want to reap at least some benefit from getting a competitive interest rate on my savings, which was, as always, very easy to do -...

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Paragon Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?