Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Paragon Ulasan

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Layanan

peringkat selama setahun terakhir

Menampilkan seluruh 7,696 ulasan

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Always reliable

Easy banking with good interest rates. Good security.

Trusted Customer

Middlesbrough

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Quick and simple. Process with good rates

It was easy to open a new account when the fixed rate ended and a good rate was offered with some choices.

Lois

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Pelanggan Tepercaya

3 years ago

Not off to a good start!

Not off to a great start as you have frozen our account which you said would be for 5 days and now it's weeks and we can no longer purchase our next house. The sale has fallen through and we are...

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Lois

Paragon

3 years ago

Hi. We're really sorry to hear that you have had a negative experience with us. We'd like to look into your case to find out more about what happened here. Please could you email your details (full name, postcode, account number) to savingsfeedback@paragonbank.co.uk? Thanks.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Excellent. Answered the phone promptly and dealt with my queries efficiently and with knowledge. One of the highest paying interest accounts around. Have been a customer since 2018.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Good website

Good website. Very easy to navigate. I can find the information i need very easily,

Pelanggan Tepercaya

3 years ago

Frustrating

The web site won't allow me to transfer my maturing funds to an account I've set up which isn't in the maturity options list. Nor will it let me leave part of the sum to revert to an easy access...

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Lois

Paragon

3 years ago

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment opinions' within our FAQs section, which you may also find helpful when selecting your options. However, if you'd like to speak to us further then please get in touch through our usual customer service channels.

Pelanggan Tepercaya

3 years ago

Excellent Outcome

Extremely helpful, patient and kind as well as very knowledgeable. Very pleased with outcome.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Online account very easy to understand and use. Good information flow.

Lois

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Pelanggan Tepercaya

3 years ago

Painless

Patient, knowledgeable and helpful customer assistants made the transfer process to a higher interest account worry-free. Couldn't praise them highly enough

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Excellent and easy to access and always informative

I would definitely recommend them and their rates are very favourable

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