Paragon Ulasan

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Thanks for taking the time to give us your feedback. We’re sorry you’re not happy with the service you have received. We’re working hard to improve things for our customers and your feedback is important to helping us do that. Please let us explain a little bit about why our service standards have dropped recently. Over the last few weeks we’ve seen a big increase in the number of calls and messages about our savings accounts, after a competitor announced reductions in their rates. We’re not trying to make excuses but are working on improving and we acknowledge we’ve got some way to go. If you're still waiting to hear back, we'd suggest calling through to the team on 0800 052 222.

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.