Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Paragon Ulasan

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Layanan

peringkat selama setahun terakhir

Menampilkan seluruh 7,696 ulasan

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Great service

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

It was easy to read and follow instructions.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Very happy generally with the service.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Site did not work

They asked me to choose options for maturing account, but site did not give me them.

Claire

Paragon

3 years ago

Thanks for sharing your feedback. We’re sorry you’re not entirely happy with our maturity process. Your feedback is important to help us improve for the future and will be taken on board. We do have a 'Guide to helping you choose you re-investment options' within our FAQs section, which you may find helpful. However, if you'd like to speak to us then please get in touch through our usual customer service channels.

Pelanggan Tepercaya

3 years ago

QUICK TO ANSWER THE PHONE. PITY ABOUT THE iSA TRANSFER. BEEN A PROBLEM

very helpfull trying to sort out my problem hopefully it will be this time.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Very easy to use online service

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Problem free and site easily managed.

Pelanggan Tepercaya

3 years ago

I have been with Paragon since 2015 - and have just commenced my 5th successive bond. Always been happy with the efficiency and service and clarity

Pelanggan Tepercaya

3 years ago

Slow portal and confusing instructions

It is very unclear how to change your email address. The instructions are incorrect. The portal is very slow.

Claire

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you'd like to speak to someone about this, then please get in touch using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Pelanggan Tepercaya

3 years ago

Easy to use website, clear contact with me when needed.. Fully recommended

Excellent service- easy to use webpage, clear contact with me when necessary

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo