Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Paragon

Menampilkan seluruh 7,696 ulasan

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Nice and simple online ISA

It was easy to open, so far easy to use.

Pelanggan Tepercaya

3 years ago

you need to increase your easy access interest a bit as you falling behind

your slipping behind on your easy access interest rate needs reviewing !! coventry secure trust shawbrook charter court all better 3.25% to 3.31% monthly for loyal customers.

Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Trusted Customer

West Yorkshire

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

You can't go wrong with Paragon!

Always spot in with my dealings with Paragon Bank.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Your list of available accounts is a misrepresentation.

You should not offer a one-year fixed rate Cash ISA and then keep telling people - over several days - that this is 'not currently available'. Why advertise it and then refuse it?

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry if any of our communications re: account availability has caused some confusion. Your feedback is important to help us improve for the future and we will be looking into this. If you'd like to speak to us re: this matter then please get in touch through our usual customer service channels and a member of our team will be happy to provide you with further assistance..

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

By making it clear why I keep having to go round in circles answering the same questions

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Pelanggan Tepercaya

3 years ago

IT systems.

Easy to change from one ISA to a fixed rate and then move money fom a savings account into new ISA

Pelanggan Tepercaya

3 years ago

Reorganising ISA accounts

Excellent! Reorganising multiple old ISA accounts in to one account - just to make life easier! Was able to do all the transfer instructions online (not having to go through customer services like...

Baca lebih lanjut

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Pelanggan Tepercaya

3 years ago

Excellent

Excellent. Really helpful without being 'pushy'. Well done Paragon!

Pelanggan Tepercaya

3 years ago

Great customer service.

Would recommend, the person I dealt with was very helpful and polite and helped with the query.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Quick and easy

If interest rates are good

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

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Paragon Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?