Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Paragon

Menampilkan seluruh 7,696 ulasan

Pelanggan Tepercaya

3 years ago

Increase interest rates to come more in line with my other savings accounts

Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Unable to find sort code

Unable to find sort code for my accounts. Why don’t paragon display the correct sort code and account number

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry if you've had any difficulties finding information concerning your account. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Premature logging out.

Improve the reliability of their website

Matt

Paragon

3 years ago

I'm sorry if you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

The authentication code you sent to did not work

Matt

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with your authentication code. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly to help resolve this for you. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Excellent Service and Savings Rates

Very easy to set up accounts. Very good savings rates. And VERY prompt answer to telephone inquiries. Excellent service over a number of years.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Pelanggan Tepercaya

3 years ago

Fast service

Having requested help about transferring a product I received a fast and clear and easy to understand set of instructions. Wish all Banks were as good as this.

Trusted Customer

Hereford

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Moving money is convenient and interest rates on savings very competitive.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Great interest rate, easy to use website

Easy to understand and open a new account

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Pelanggan Tepercaya

3 years ago

Great to bank with

So easy to open account. Anything you need to know is there in easy to understand terms.

Pelanggan Tepercaya

3 years ago

Excellent ISA provider

Excellent service, easy to use and good offers.

Belum menerima undangan ulasan?

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

Paragon Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?