Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan Paragon

Menampilkan seluruh 7,696 ulasan

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Easy!

Easy to use website. Very responsive when sending acknowledgements etc. unlike some other banks. Would certainly recommend them to others if they keep up good interest rates.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our website and the service that we provide.

Pelanggan Tepercaya

3 years ago

Poor customer services, extremely frustrating when it comes to resoving delays and errors in carrying out account closures and transfers.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Great

Very clear and straightforward savings with competitive interest rates.

Trusted Customer

Edinburgh

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

I have always been happy with this bank. Rates and website very good.

I like the easy to use website. Very competitive interest rates.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Setting up the Cash ISA was easy with emails and messages guiding the way.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Poor website.

The website is extremely difficult to navigate. It timed me out three or four times when I was trying find a choice of new accounts for my maturing contract.

Matt

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our website. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Excellent service everything clear reading for the ordinary public No difficult information required

Pelanggan Tepercaya

3 years ago

Never instant access.

The only issue with a Paragon Bank account is that your money cannot be moved and accessed as soon as the transaction is made and from regular experience, it takes all day until after office hours to...

Baca lebih lanjut

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the timeframe re: transactions on your account. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Apa yang dikatakan Trusted Customer tentang Paragon:

Unanswered secure message

Matt

Paragon

3 years ago

We're sorry to hear you've not had a response to your query yet. If you have left your name and email address here, we'll be arranging to contact you shortly to resolve this for you. However, if you'd like to speak to us sooner please get in touch now through our regular customer service channels.

Pelanggan Tepercaya

3 years ago

cannot transfer Paragons low isa to high isa rate

you could have allowed me to transfer my eisting LTD ISA 1 and 4 to a higher rate ISA for say 18 months....but you don't allow it Why?

Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

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Mengapa ulasan Feefo tepercaya?

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Paragon Ulasan

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?