Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

One Tree Travel Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/one-tree-travel | Feefo

Menampilkan seluruh 129 ulasan

Diana

London

1 year ago

Tanggal pembelian: 12/04/2024

Apa yang dikatakan Diana tentang One Tree Travel:

Looks good to me.

I was given One Tree Travel's information via my normal travel insurance. apparently they are part of the same company. I was told that it would be cheaper, and it was! It still appears to offer the...

Read all

Billie

One Tree Travel

1 year ago

Good morning Diana, Thank you so much for your feedback. I've passed this on to our operations manager to look into. If you do find yourself needing assistance abroad, the number for the Emergency Assistance line is on the first page of your policy schedule, along with the number for the Contact Centre, and the Claims Department. Enjoy your travels! Billie

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 17/04/2024

I thought it was okay I had no problems.

Billie

One Tree Travel

1 year ago

Good afternoon, Thank you so much for this review. It was lovely speaking to you. If there's anything more we can do to earn 5 stars next time, we'd love to hear from you. Enjoy your travels! Billie

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 06/06/2024

Very friendly

Very friendly and professional service

Billie

One Tree Travel

1 year ago

Good morning, Thank you so much for this review. It was lovely speaking to you. Have a great time in Portugal! Billie

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 25/04/2024

Excellent

Excellent service and very pleasant staff I would recommend to a friend.

Billie

One Tree Travel

1 year ago

Good morning, Thank you for this review. It was lovely speaking to you. Have a great time in Spain! Billie

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 29/05/2024

Patient and understanding

Very understanding and at tentative to detail, with patience to listen.

Billie

One Tree Travel

1 year ago

Good afternoon, Thank you for leaving us a review. I've passed on your kind comments to your call agent. Have a lovely trip! Billie

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 16/04/2024

Good service, easy process

Great service, straightforward process

Billie

One Tree Travel

1 year ago

Good morning, Thank you for leaving us a review. This is great to hear! Enjoy your trip Billie

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 31/05/2024

Efficient and helpful

Billie

One Tree Travel

1 year ago

Good morning, Thank you for leaving us a review. We really appreciate it. Have a lovely time in France! Billie

Lihat lengkap ulasan pelanggan

Peter

1 year ago

Tanggal pembelian: 25/04/2024

Apa yang dikatakan Peter tentang One Tree Travel:

Very Friendly and efficient service

very quick to answer the phone , very polite and very friendly and helpful.

Billie

One Tree Travel

1 year ago

Good morning Peter, Thank you so much for this review. I'll pass on your kind comments to your call agent. Have a lovely time in Germany! Billie

Lihat lengkap ulasan pelanggan

Brian

Pontypridd

1 year ago

Tanggal pembelian: 03/05/2024

Apa yang dikatakan Brian tentang One Tree Travel:

Travel insurance

Reasonably priced and easy to apply for.

Billie

One Tree Travel

1 year ago

Good morning Brian, Thank you for leaving us a review. It was lovely speaking to you. If there's anything more we can do to earn 5 stars next time, we'd love to hear from you. Enjoy your travels! Billie

Lihat lengkap ulasan pelanggan

Bridget

1 year ago

Tanggal pembelian: 29/05/2024

Apa yang dikatakan Bridget tentang One Tree Travel:

Extremely helpful

Billie

One Tree Travel

1 year ago

Good morning Bridget, Thank you for this review. We really appreciate it. Have a lovely trip! Billie

Lihat lengkap ulasan pelanggan

Belum menerima undangan ulasan?

Tentang One Tree Travel

We are on a mission to redefine travel insurance, promoting responsible tourism and partnering with like-minded companies that share our commitment to the planet and community. Through our partnership with Ecologi, a leading environmental organisation, we will ensure that at least one tree is planted for every policy sold, contributing to reforestation efforts, carbon sequestration, and biodiversity conservation. Each policy purchased becomes a step towards a greener, more sustainable future. One Tree Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.

Read all

01223 785 570

58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo