18 days later and the review request arrived before the watch. No follow up, no email explaining the delay nature. All I can say is that the watch looks great on the picture and that my hope is that...
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Simone
Nordgreen
4 years ago
Dear Customer,
We are extremely sorry for such inconvenience.
Our first priority is customer's satisfaction. Your order was packed and dispatched the very next day, you placed you order. However the courier service have notified, us after a week that your package got lost. We had to place a new order to get it delivered.
We apologize again for the long waiting. In case you have further inquiries, please feel free to contact us.
Your Nordgreen Team
My watch arrived with a pin broken. Customer service said they mailed one out but it has been weeks and it has not arrived so I am disappointed.
Simone
Nordgreen
4 years ago
Dear Customer,
Thank you for choosing Nordgreen,
We are extremely sorry for the inconvenience. Due to wrong handling of packages and issues in delivering the product can cause damage to our products. As we have already resolved your issue, please reach out to us if you have any further inquiries.
Your Nordgreen Team
Excellent customer service! We exchanged a watch (my daughter wanted a larger face) and it took less than a week for the whole process from the point of receiving the first watch and getting the...
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
