Apa yang dikatakan Sephen Joshua Koshy tentang NobleOak Life Limited:
Excellent
Detailing about the product and assisting for completing the insurance application
0
Bagikan
ST
Shanti Tatineni
Diverifikasi oleh Feefo
3 days ago
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 days ago
Good experience!
Easy, fast and efficient application and review and approved in very short time.
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
6 days ago
RACGP discount not applied against my knowledge
Very friendly fellow
But I the whole point of contacting Noble Oak was that RACGP members get the 15% discount.
i had discussed this with your reps over the phone previously. And I had difficulty...
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Steve
NobleOak Life Limited
3 days ago
Thank you for taking the time to provide your feedback. We're sorry to hear about your experience and understand your frustration. This is not the level of service or experience we aim to deliver to our customers.
We have investigated the matter and feedback has been provided to the team to help ensure the correct discounts are consistently applied for eligible customers going forward, and to make sure we are always offering the opportunity to hear about our other products.
To resolve the issue, a member of our Client Services team will be in contact with you shortly to rectify the discount issue. They will also be happy to talk you through our other insurance products, including Income Protection, to ensure you have access to the cover options that best meet your needs.
Thank you for bringing this to our attention. We appreciate your feedback as it helps us continue to improve the experience we provide to our customers.
Kind regards,
Stephen
NobleOak - Operations Manager
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
7 days ago
No
No one has followed up
Steve
NobleOak Life Limited
3 days ago
Thank you for taking the time to provide your feedback. We're sorry for the miscommunication and understand how frustrating this experience would have been. This is not the standard of service we strive to provide for our customers.
We have investigated the matter and provided feedback to the relevant team member to help ensure better customer outcomes in the future.
I understand that a member of our Sales Care team contacted you yesterday and confirmed that your cover is in place. We appreciate the opportunity to clarify the situation and resolve your concerns.
If there is anything further we can assist you with, please don't hesitate to reach out. Thank you again for your feedback, as it helps us continue to improve our service.
Kind regards,
Stephen
NobleOak - Operations Manager
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
8 days ago
Life insurance
Great service and sorted in a few days
0
Bagikan
MS
Mariska Setionago
Diverifikasi oleh Feefo
8 days ago
Apa yang dikatakan Mariska Setionago tentang NobleOak Life Limited:
Great service
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
13 days ago
Good communication
Aaron was nice to talked through and able to explain and respond to my inquiries in the soonest possible time. Will recommend highly to my family and friends.
0
Bagikan
PU
Primali Udawatta
Diverifikasi oleh Feefo
AUS
14 days ago
Apa yang dikatakan Primali Udawatta tentang NobleOak Life Limited:
Professional
Professional and courteous staff… easy to talk and explained everything I need
0
Bagikan
MG
Michael Gainer
Diverifikasi oleh Feefo
AUS
23 days ago
Apa yang dikatakan Michael Gainer tentang NobleOak Life Limited:
Good experience
Good customer service and gave a good quote. Easy to get approval after a few questions.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
