Easy to input details, and great value. Things included were far better than other providers
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
9 months ago
The service received was good only thing I would have liked was the ability to have access to paper documents as it has happened in the past on other sites the information gets lost ,ie lost phone ...
Baca lebih lanjut
0
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
10 months ago
Recommend
Quick response to my questions, called me and very helpful.
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KR
keith rolink
Diverifikasi oleh Feefo
10 months ago
0
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DW
Dave Williamson
Diverifikasi oleh Feefo
GBR
11 months ago
Apa yang dikatakan Dave Williamson tentang Cycler:
Cycler ebike insurance
Website was easy to use & select what levels of insurance I actually required. Price was very competitive too. Documents were sent via email & easily downloaded via my account.
0
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
11 months ago
Easy to use
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 months ago
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
12 months ago
Arranging Policy Work OK.
Arranging a new policy online is similar to other bicycle insurance providers. The requirement to upload photos from the mobile phone on which they were taken, to activate the policy, worked well....
Baca lebih lanjut
0
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
1 year ago
Alan
Cycler
7 months ago
Hi Matthew,
Thank you for taking the time to leave a review score. Unfortunately you didn't share any detail of your experience and what led to your 1 star review so I've been looking into your file to understand why you may have felt unhappy and also to ensure that potential customers of Cycler are furnished with further information to allow them to make an informed decision if considering insuring with Cycler.
I can see that you incepted a cycle insurance policy with us but could not evidence that you owned the cycle, known as proof of purchase, as such, you would not have been covered in the event of a claim because you don't fit the criteria to ensure you're covered.
We do make it really clear when purchasing your insurance that you must be able to evidence your financial interest in the item being insured, much like you would for a car for car insurance or a house for home insurance. We do this with a simple and clear tick box stating that you understand you'd need to be able to evidence that you own the cycle. You did tick this box when purchasing.
I'm sorry you felt dissatisfied but we'd never want you to be in the position of making a claim having paid a premium and to not be covered. We're always keen to prevent such a situation and ensure that you are eligible for the insurance you've taken out.
Team Cycler
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
