Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Neptune Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Realistic Colour

What was advertised was what I got

Laura Munslow

Neptune

5 years ago

Thank you for kindly leaving a review and your feedback - I am happy to read what you received was satisfactory and I hope we are able to welcome you back soon. Have a lovely rest of your week!

Ulasan produk

Tanggal pembelian: 06/03/2021

0

RO

Robbie

Diverifikasi oleh Neptune

Cambridge

5 years ago

Apa yang dikatakan Robbie tentang Neptune:

Simply brilliant products and customer experience....

Absolutely amazing products and the customer service is superb! Absolutely love the the online site and the stores are spectacular.

Laura Munslow

Neptune

5 years ago

Thank you for your review, Robbie! So kind of you to take the time to leave a review and your words are so lovely! We look forward to welcoming you back into store when we are able to and I am happy to see you love our website too in the meantime! I hope you have a sunny end to the week!

Ulasan produk

Tanggal pembelian: 06/03/2021

0

GK

Gillian Kemsley

Diverifikasi oleh Neptune

5 years ago

Apa yang dikatakan Gillian Kemsley tentang Neptune:

great customer service, polite and organised.

great customer service

Laura Munslow

Neptune

5 years ago

Thank you so much for taking the time to post a review, Gillian! I am happy you have kindly awarded us a great compliment and we hope ye have the opportunity to welcome you back soon!

Ulasan produk

Tanggal pembelian: 07/03/2021

0

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Just the fabric I have been looking for

The staff at Neptune Tonbridge are always helpful , and they know their stock . Great customer service from them

Laura Munslow

Neptune

5 years ago

Thank you so much for a great five out of five stars for the Tonbridge team! They will be so happy to have been continuously helpful and I am sure will be keen to see you again soon, hopefully, as soon as it is safe to do so. I hope the sofa looks great once re-upholstered in the Harry Flax Blue, you have chosen a beautiful colour. Have a lovely rest of your week!

Ulasan produk

Tanggal pembelian: 26/02/2021

0

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Always excellent products and customer service thank you

Laura Munslow

Neptune

5 years ago

Thank you so much for taking the time to leave a review and your comments! So happy to know we have been able to help when needed and you have been happy with the service provided, thank you for letting us know. I hope you have a lovely rest of your week and have some lovely sunshine where you are!

Ulasan produk

Tanggal pembelian: 08/03/2021

0

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Speedy & efficient service, & delivery on time, thank you

Laura Munslow

Neptune

5 years ago

Thank you so much for your review and I am happy to read all went well! We cannot wait to be able to welcome you back again soon!

Ulasan produk

Tanggal pembelian: 03/03/2021

0

AT

A Taylor

Diverifikasi oleh Neptune

5 years ago

Apa yang dikatakan A Taylor tentang Neptune:

Solid, well made, quality furniture

Constantly communicated about progress with order.

Ellie Millican

Neptune

5 years ago

Thank you so much for your great feedback and for taking the time to let us know about the experience! I hope you enjoy the sofa for many years to come!

Ulasan produk

Tanggal pembelian: 23/10/2020

0

JJ

Jane Jeffery

Diverifikasi oleh Neptune

5 years ago

Apa yang dikatakan Jane Jeffery tentang Neptune:

The service I received from Tanya was faultless. I ordered a desk lamp which wasn't in stock but Tanya ordered it and even offered to deliver to my home. She kept me informed as to the progress of my...

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Ellie Millican

Neptune

5 years ago

Hi Jane, wow - what a lovely read! It is so great to hear of the experience you have had with Tanya, I shall be sure to pass this on, she will be over the moon I'm sure! We can't wait to see you again soon!

Ulasan produk

Tanggal pembelian: 25/02/2021

0

Pelanggan Tepercaya

Diverifikasi oleh Neptune

5 years ago

Great product - great service

Fab product and useful customer service. Would have been 5 stars but I was sending this item as a gift and I wasn’t able to add a gift message. I had to tell my friend the item was on its way so she...

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Ellie Millican

Neptune

5 years ago

Thank you so much for the feedback, you make a very valid point and I shall pass this onto the relevant team for you, as it would be great to see the introduction of the option for a gift message. I hope your friend loved her gift!

Pelanggan Tepercaya

5 years ago

My friend loved her gift and Neptune is a great retailer from whom to send special presents to family and friends.

Ellie Millican

Neptune

5 years ago

That it great to hear, thank you!

Ulasan produk

Tanggal pembelian: 01/03/2021

0

TJ

Tamasyn Jarvis

Diverifikasi oleh Neptune

5 years ago

Apa yang dikatakan Tamasyn Jarvis tentang Neptune:

Great product, great service.

Love the quality of Neptune products and the delivery was quick. Very happy with the service.

Ellie Millican

Neptune

5 years ago

Hi Tamasyn, it is so lovely to read your feedback, so thank you! I hope the lights make a great addition to your home and provide the perfect lighting for your room. Have a lovely week!

Ulasan produk

Tanggal pembelian: 04/03/2021

0

Neptune Ulasan

Standard Parcel Service (by Royal Mail)Ulasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukWhat was advertised was what I got

Standard Parcel Service (by Royal Mail)Ulasan lainnya tentang produk ini (7,122)Lihat Situs Web Produk

Dartmouth Mast LightUlasan lainnya tentang produk ini (7,122)Lihat Situs Web Produk

Harry Character Linen Fine, Flax Blue /meterUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukI have bought the fabric to have a small sofa upholstered, I’m waiting for it to be done but the fabric is gorgeous

Standard Parcel Service (by Royal Mail)Ulasan lainnya tentang produk ini (7,122)Lihat Situs Web Produk

Henry 7.5" Warm White LampshadeUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukGreat quality, stylish product, at a reasonable price

Olivia Sofa Empress - Chloe Ash - Pale Oak LegsUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukVery well made and comfortable sofa.

Brompton Desk LightUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukVery well made and aesthetically pleasing. It looks great on my husbands worktop and he was very impressed with the quality.

Ashcroft Soft Square Basket - 33x33cm - Silver ReedUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukLooks beautiful in the bathroom filled with hand towels

Brompton Wall Light, SmallUlasan lainnya tentang produk ini (7,122)Lihat Situs Web ProdukLovely lights, very happy.

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?