I wasn’t offered a replacement after Evri lost my parcel. Just a refund and I missed out on a jumper in the sale which is now out of stock.. M&Co really need to change the courier service.!
Michelle
M&Co
11 days ago
We’re really sorry to hear that your parcel was lost by Evri and that you missed out on the jumper you wanted. We understand how disappointing this must have been.
A refund was issued because the item was out of stock, meaning we were unfortunately unable to offer you a replacement. We appreciate how frustrating this is, especially as you were looking forward to receiving your purchase.
Thank you for your feedback regarding our delivery service. We’ll ensure your comments are passed on to the relevant team. We apologise for the disappointment and inconvenience caused.
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
13 days ago
totaly dsappointed and complicated to return the purchases
Bad!
Katie
M&Co
12 days ago
We’re sorry to hear you’ve had a disappointing experience. We appreciate your feedback and apologise for letting you down.
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
13 days ago
Quick
Service quick and item delivered in good condition
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
13 days ago
Service is good
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
13 days ago
Poor quality and even worse quality control but speedy refund
Return accepted promptly and refund given.
Katie
M&Co
12 days ago
Thank you for your feedback! We’re glad your return was processed promptly and your refund was issued smoothly. We appreciate your support!
0
Bagikan
Pelanggan Tepercaya
Diverifikasi oleh Feefo
13 days ago
Star Dress
Ordered dress and it arrived within a couple of days. Great service.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.