Long Tall Sally Ulasan

We're sorry to hear you're disappointed with the quality of your trousers and apologise for any inconvenience caused. We've now sent you an email with links and information on how to return the item if you believe it is faulty. Thank you for bringing this to our attention, and we're sorry your experience hasn't met expectations.

Thank you for sharing your feedback! 💗 We’re glad to hear you found our Click & Collect service easy to use. We’re sorry that some of the design choices weren’t quite to your taste, and we appreciate you taking the time to share your thoughts with us. We’ll pass your feedback on to our team as we’re always looking for ways to improve our styles and customer experience. 😊

We’re very sorry to hear about your disappointing experience with Long Tall Sally. We understand how frustrating it must be to incur unexpected return costs and then have to wait for your refund. We can see that your return was sent by you on 02/10/2026. As your parcel is being returned to our UK warehouse, we kindly ask that you allow up to 28 days for your return to arrive and for your refund to be processed and issued. We apologise for any inconvenience caused and appreciate your patience and understanding while we await the arrival of your return.