Letterbox4you Ulasan

Thank you so much for the 5-star review! We're really glad to hear you're happy with everything.

We're very sorry to hear about your experience and completely understand your frustration regarding the delay. Your order was unfortunately held in our system for a routine security check, which caused the unexpected wait. While this process is in place to protect our customers, in this case it clearly created an inconvenience, and for that, we sincerely apologise. We’ve already been in touch directly to express our apologies and have refunded your shipping costs as a gesture of goodwill. Additionally, we’ve reviewed our internal systems to help minimise delays like this in the future and improve the overall experience for our customers. Thank you for your feedback — it helps us get better.

Thank you for your kind review! We're glad to hear you're happy with your new post box and I'm sure the delivery drivers will make good use of it too! If you have any questions or need anything further, we're always here to help.

Thank you so much for your 5-star review! We're delighted to hear you were happy with the service and that everything arrived promptly. If you need anything else or have any questions, we're always here to help.

Thank you so much for your review! We’re really pleased to hear your new letterbox arrived promptly. If there’s anything else we can help with or if you have any feedback on the product itself once it's bee installed, we’d love to hear it.

Thanks for your feedback! Our letterboxes are designed with smaller letter openings to help keep your mail secure and prevent items being taken through the slot. They aren’t really made for small parcels, so for those we’d recommend using a parcel box instead. Glad you love the design—it really does add great character to any porch!

Thanks for your kind words! We're glad to hear the product fits perfectly on your gate and that you’re happy with the service. If you need anything else, just let us know!

Thank you so much for this fantastic review! It’s wonderful to hear that everything—from the clear communication to the quality and colour matching—has met your expectations. We’re glad your builder found the box sturdy and that your neighbours have noticed it too! Here’s to many more happy deliveries to your new letter and parcel box. 😊

Thanks for sharing your thoughts! To explain, the personalised vinyl we provide is delivered separately along with clear instructions. This way, you still have the option to return the letterbox if it’s not quite right for you. If requested, we can apply the personalisation for you, but this would make the letterbox a custom item and it wouldn’t be eligible for return. Hopefully, this clears things up. We really appreciate your feedback!

Thank you! We’re glad to hear you had a great experience with our communication and delivery. Your satisfaction means a lot to us!