Land Rover Insurance & Accident Assistance tidak lagi menjadi pelanggan aktif Feefo
Menampilkan seluruh 226 ulasan
ST
Steven
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan Steven tentang Land Rover Insurance & Accident Assistance:
Very good no real problems only lengthy delay in providing confirmation of go ahead to Hatfield’s body shop
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KA
Kay
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan Kay tentang Land Rover Insurance & Accident Assistance:
Land Rover insurance sorted out all the claim when my car was hit by another car and the driver drove off
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
7 years ago
Good experience but repairs took too long
The claim was initially dealt with very quickly and efficiently. As the accident was not our fault we were provided with a hire car similar to our own car the day after the accident which was...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
7 years ago
Work needed to better serve customer
Failed to log initial accident. Had to speak to several different people every time. Didn’t know where my car was being delivered to for repair, in fact I had to tell the insurance company after...
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Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
We're very sorry to hear about your recent experience, I have informed our Customer Experience Team who will look into this and they will contact you to discuss the issues further.
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MA
Max
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan Max tentang Land Rover Insurance & Accident Assistance:
The Service was ok. I did have to call on several occasions to check the status of my car repair. The people I spoke to were nice and helpful when I spoke to them which was very helpful during the...
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JO
John
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan John tentang Land Rover Insurance & Accident Assistance:
terrible
terrible, had to keep phoning and pushing the claim, they told me I had £150 excess to pay, when I picked up the car had to pay £300!
Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
Many thanks for reviewing your recent experience with our service. We're very sorry that the service was not our usual standard. I have informed our Customer Experience Team who will look into this and they will contact you to discuss further.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
7 years ago
Excellent customer service, fast and efficient, excellent communications keeping me up to date.
Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
Thank you for your wonderful review. We're very pleased that you were happy with the service you received from Land Rover Car Insurance.
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BA
Barry
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan Barry tentang Land Rover Insurance & Accident Assistance:
My car was crunched by persons unknown in a car park with CCTV - I was disappointed to be told that you would not ask to view the footage
Anwen L
Land Rover Insurance & Accident Assistance
7 years ago
Thank you for your feedback. Sorry you were disappointed with the service you received. I have informed our Customer Experience Team who are looking into this and will contact you shortly to discuss.
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GE
Gerard
Diverifikasi oleh Feefo
7 years ago
Apa yang dikatakan Gerard tentang Land Rover Insurance & Accident Assistance:
Only down point was that the Hired replacement car whilst a lovely car was only a 5 Seater whereas my own vehicle is a 7 seater , this resulted in having to change lots of plans and trips we had...
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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
