Colour sent was grey, not black as ordered. Spoke to a lady over phone who did an investigation as to why, said would refund half the money, still waiting for this to enter my bank account
Kraythen
KCS Education
1 year ago
Hi, I have left you a voicemail with my contact details, but just to let you know the refund was processed on 9th May and this can take around 5 working days to show in your bank account, depending on who you bank with. Please let me know if it is still not showing after this time and I will be happy to look into it. Many Thanks
KL
Kim Laverick
1 year ago
Thankyou, the after service department has been very good and understanding.
I think they are a very caring company who put any mistakes right as quickly as possible, I purchased jumbo domino's which I understood to be 13"x 8" unfortunately it was only the tray they were in...
Baca lebih lanjut
Kraythen
KCS Education
1 year ago
Thank you for leaving an amazing review, it is really nice to hear. I will pass your comments on to the team members that helped resolve your query you. Many Thanks
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