After some very poor service early in the year with damaged items and delayed delivery's , I was cautious about making any new orders with KCS and was discouraged to do so by my manager , so i'm...
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Charlotte
KCS Education
5 years ago
Good Afternoon,
Many thanks for leaving us a review its greatly appreciated so we can better our customer service.
I do sincerely apologise that you wasn't able to reach us via Telephone, The office is open Monday-Friday 8am-5pm. We are experiencing a very hard demand with limited staff due to the current pandemic but please do hold and your call we be answered, alternatively please drop customerexperience@kcs.co.uk an email and someone will call you back or respond to your email.
If you have any further queries please do not hesitate to contact us here at KCS and we will be willing to assist you.
Kind Regards,
Charlotte Kingsbury
Customer Experience Executive
Ulasan produk
Tanggal pembelian: 17/11/2020
0
Bagikan
KR
Kcs Cash Sales Customer (retail)
Diverifikasi oleh Feefo
5 years ago
Apa yang dikatakan Kcs Cash Sales Customer (retail) tentang KCS Education:
Very efficient service as usual. Despite a slow computer performance the agent was very calm and professional
Ulasan produk
Tanggal pembelian: 09/11/2020
0
Bagikan
SP
Sompting Village Primary
Diverifikasi oleh Feefo
5 years ago
Apa yang dikatakan Sompting Village Primary tentang KCS Education:
Many items are out of stock or take a long time to come. Those that are in stock come promptly. I have sought a new supplier for many items. It is really difficult speaking to someone at the moment.
The person on the phone was very helpful, in pointing out my choices and value for money. The items arrived on the date as I was told. All in all very happy.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
