Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

kamkit.co.uk Ulasan

http://www.kamkit.co.uk

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Menampilkan seluruh 2 ulasan

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang kamkit.co.uk:

I'm yet to receive policy documents, or even confirmation. Payment is yet to be taken and I am already being asked for feedback.

Daniel

kamkit.co.uk

8 years ago

Thank you for your feedback.

Sorry that you haven't received the email containing your policy documents. You should have received it within 3 working days. Your email address appears to be correct as you have provided feedback via Feefo, so we have sent the email again to that email address. Please check any spam or junk email folders that you may have and let us know if you still haven't received it. If nothing is received please get in touch again via our online contact form and, if possible, supply an alternative email address.

Payment can take up to 10 working days to be collected but your policy is fully active.

Kind regards

Daniel Noble

Customer Contact Team Leader

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TC

Trusted Customer

9 years ago

Apa yang dikatakan Trusted Customer tentang kamkit.co.uk:

Purchased on line but no contact for two days. Rang and cancelled and asked for email to confirm this and not even received that!! Hopefully it's cancelled but who knows.....

Becki

kamkit.co.uk

9 years ago

Thank you for your feedback and I am sorry for the lack of service that you have received, this is not indicative of our usual levels of service.

I can confirm that your policy has been cancelled as requested and that no payments have been collected.

Sorry again for an inconvenience caused.

Kind regards

Daniel Noble

Customer Contact Team Leader

TC

Trusted Customer

9 years ago

Thank you

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