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Joe Browns Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

Menampilkan seluruh 629,108 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

Very good, especially now they have larger sizes, although still no 40" trousers. Very stylish…

Very good, especially now they have larger sizes, although still no 40" trousers. Very stylish products and very good quality. Fast response and delivery, good communication and fair postage....

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

Love the look of the clothes but am reluctant to order much as I'm never…

Love the look of the clothes but am reluctant to order much as I'm never sure on the fit (and quality after poor experience with the top stated below) and find it ends up quite expensive paying...

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Pelanggan Tepercaya

16 years ago

Love the look of the clothes but am reluctant to order much as I'm never sure on the fit (and quality after poor experience with the top stated below) and find it ends up quite expensive paying delivery and returns. Other places I've ordered from tend to charge either delivery or return. Shame really as they look to be my kind of clothes!!! That said, the customer service so far has been excellent thanks.

Joe Browns

16 years ago

Thank you for taking the time to send your comments re the order you placed with Joe Browns. We were disappointed to read that you were not happy with the fit or our returns policy. I have passed your comments through to the QC team who are checking to see if there is a fit and fabric quality issue with this top, so thank you for bringing this point to our attention. Unfortunately at present we can not offer free returns, and the companies that do offer free returns or postage build it in to the cost of the products. We have decided that this is unfair as it is a hidden cost the customer ends up paying for the goods. As way of a gesture I would like to offer you free postage on your next order. To do this you would have to call the customer service team and they will process your order and give you free p&p. Thanks again for your comments and we look forward to hearing from you. Kind regards Tony Brown

Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

I went onto Joe Browns website after seeing some of their brand clothing in a catalogue.…

I went onto Joe Browns website after seeing some of their brand clothing in a catalogue. I'm so glad I did as they obviously have much more to offer on their website and if I had more money to spend,...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

I have not received my items yet as the courier could not find my address but…

I have not received my items yet as the courier could not find my address but when i phoned your company I found the lady extremeley friendly and very helpful, i think it was Fiona i spoke with.I am...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

Service is excellent, as is the items quality.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

I loved my items

Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

I love the concept of your products indeed.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

I love the products so much as they are so individual and quirky. I personally would…

I love the products so much as they are so individual and quirky. I personally would love to see a few brighter colours introduced as I cant wear black (although I did buy a lovely coral cami...

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Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

I like or love something on every page of the catalogue. The information on each item…

I like or love something on every page of the catalogue. The information on each item on the website is really helpful.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

16 years ago

nice clothes with a tinge of difference. reasonable prices.

Pelanggan Tepercaya

16 years ago

nice clothes with a tinge of difference. reasonable prices.

Joe Browns

16 years ago

Thank you for taking the time to send us your comments re the order you placed with Joe Browns. We were disappointed to see that have had, problems with our sizes and the poor finish of items. We are trying all the time to standardise our sizes, as it makes it hard to buy items if each is different. I have passed your comments on to the buying team and QC to see if there was a sizing issue wuth this top. There are no excuses for threads been left on a garment, so sorry for this, we hare now checking to see how many more tops are like this and taking the matter up with the supplier. Thank you again for your comments. Kind regards Tony Brown

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