Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

jetlinecruise.com Ulasan | Ulasan Layanan Pelanggan untuk {{merchantUrl}} | Feefo

TC

Trusted Customer

carberry

5 years ago

Apa yang dikatakan Trusted Customer tentang jetlinecruise.com:

very disappointed the way this has been handled

ref 2028347 still awaiting for refund of 21.69 which was promised and after 6/7 emails we still have not received this as promised

Ulasan produk

Tanggal pembelian: 19/04/2019

0

RC

Roderick Crawford

6 years ago

Apa yang dikatakan Roderick Crawford tentang jetlinecruise.com:

At the start of the booking everything was very good. We had a problem at the start of the holiday and it was sorted. Since we returned we have tried to sort out a few issues and we are not hearing...

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Ulasan produk

Tanggal pembelian: 03/11/2019

0

Pelanggan Tepercaya

6 years ago

Quick to answer the phone. Comprehensive service. Hotel in Santiago was out of town necessitating use of public transport to visit city centre. Room in hotel not available on arrival mid morning...

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Kallum

jetlinecruise.com

6 years ago

Hello, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Ulasan produk

Tanggal pembelian: 11/08/2019

0

TC

Trusted Customer

6 years ago

Apa yang dikatakan Trusted Customer tentang jetlinecruise.com:

communications were good and quick.

From first contact with the company until now ti has been good. Response to me emails was quick and concise Paper work was easy to understand and all relevant documents sent in time.I would use this...

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Kallum

jetlinecruise.com

6 years ago

Hello Julian, We are happy to hear that you would use us again, thank you for your comments. Regards, Kallum

Ulasan produk

Tanggal pembelian: 14/02/2019

0

Pelanggan Tepercaya

6 years ago

Friendly contact at Jetline, but promises not met

Paid for pick up and return from airport.No one came. Paid extra for clear view from ship balcony. Unnecessary as all balcony’s have clear view. Hotel pretty bad

Kallum

jetlinecruise.com

6 years ago

Hello, We are very sorry to see that you have rated our service 1-star. I will pass this onto our product team for investigation as to what your transfers did not turn up. The rooms are what the cruise line state, we merely share that information with you, however we will make sure we look into this and see why people will pay extra for such room. Regards, Kallum

Pelanggan Tepercaya

6 years ago

Hi Kallum Not sure if you are able to see my “formal complaint booking 20314648/1” It gives a lot more detail than I put on the review. I had stated that the whole experience put paid to what was to be a celebratory golden wedding anniversary trip. I have received an auto message that I am to wait 28 days to receive some sort of reply. I’ve no intention of changing my review at the moment Brian

Ulasan produk

Tanggal pembelian: 06/12/2019

0

Pelanggan Tepercaya

6 years ago

Service was very good I would recmend to a friend p

Kallum

jetlinecruise.com

6 years ago

Hi, Thank you for your review, we are glad to hear you would recommend us! Regards, Kallum

Ulasan produk

Tanggal pembelian: 28/05/2019

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Pelanggan Tepercaya

6 years ago

Excellent; would definitely book with them again

The holiday went smoothly with only one slight problem with a transfer that didn't turn up:( we had to make our own arrangements to get from the airport to the hotel) but jetlinecruises are in the...

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Kallum

jetlinecruise.com

6 years ago

Hello, Thank you very much for leaving us a detailed review. We are sorry to hear that you had a problem with your transfers, we will pass this information onto our product so they can review this and see what the problem was. Regards, Kallum

Ulasan produk

Tanggal pembelian: 28/03/2019

0

Pelanggan Tepercaya

6 years ago

Excellent. Absolutely delighted. All transfers etc were spot on. Text or email confirming pick up and time. No problems at all

Kallum

jetlinecruise.com

6 years ago

Hello, We are glad to hear that everything went to plan for your holiday, thank you for your comments! Regards, Kallum

Ulasan produk

Tanggal pembelian: 10/09/2019

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MW

Martyn Walker

6 years ago

Apa yang dikatakan Martyn Walker tentang jetlinecruise.com:

As above

Everything went very well, the cruise of course, but especially the pre and post cruise stays, connections and tours. Guides involved were the best. Cruise trips and on board duty free drinks were a...

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Kallum

jetlinecruise.com

6 years ago

Hello Martyn, We are glad to hear that overall everything went well. We are sorry to hear that you thought it was expensive on board, we hope you had a good holiday nevertheless off that. Regards, Kallum

Ulasan produk

Tanggal pembelian: 17/06/2019

0

RO

Raymond Offord

6 years ago

Apa yang dikatakan Raymond Offord tentang jetlinecruise.com:

Great travel company

Courteous and understanding of my requirements and met them all. Timely communications

Kallum

jetlinecruise.com

6 years ago

Hi Raymond, Thank you for taking the time to leave us a review, we are glad you say we are a great travel company! Regards, Kallum

Ulasan produk

Tanggal pembelian: 18/06/2019

0

jetlinecruise.com Ulasan

Pride of AmericaUlasan lainnya tentang produk ini (2,250)Lihat Situs Web Produkmajor construction works where being carried out outside are balcony during the whole cruise

Royal PrincessUlasan lainnya tentang produk ini (2,250)Lihat Situs Web ProdukNot happy with the transfers we had pre-booked

MS ZaandamUlasan lainnya tentang produk ini (2,250)Lihat Situs Web ProdukHolland America looked after us well - wide range of facilities, great food, good entertainment and lots of shore excursions.

Sapphire PrincessUlasan lainnya tentang produk ini (2,250)Lihat Situs Web ProdukThe cabin lad was great always obliging and nothing was to much trouble. The food in the any time dining, which we opted for, was terrible,service was slow, the food served cold and in chipped and...Baca lebih lanjut

ArmoniaUlasan lainnya tentang produk ini (2,250)Lihat Situs Web ProdukLimited food menu. Not enough time in land stops

Ruby PrincessUlasan lainnya tentang produk ini (2,250)Lihat Situs Web Produk

Ruby PrincessUlasan lainnya tentang produk ini (2,250)Lihat Situs Web ProdukExcellent value

Ruby PrincessUlasan lainnya tentang produk ini (2,250)Lihat Situs Web ProdukVery much a money add on cruise ship. Reception staff sometimes very abrupt. Cabin staff and restaurant staff very friendly and helpful Food very good comfortable beds and pillows. Effy jewellry...Baca lebih lanjut

MS ZaandamUlasan lainnya tentang produk ini (2,250)Lihat Situs Web ProdukGreat food, clean and tidy ship, bit lacking in on board activities. Fair value for money, except for on board purchases as mentioned before.

Ruby PrincessUlasan lainnya tentang produk ini (2,250)Lihat Situs Web ProdukGreat ship, prices reasonable and all the staff were friendly and helpful.

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?