Telephoned to ask Jersey Travel for help from the airport whilst experiencing a delay of 10 hours on the journey to Jersey. The travel agent didn't want to help. Advice costs nothing and that is...
Baca lebih lanjut
Eva Kohler
Jerseytravel
3 years ago
We are sorry that your found our assistance poor when contacting us about your flight delay. As advised during your telephone conversation with our agent, there is only limited assistance we can offer for clients that are experiencing delays after arriving at the airport and checking in, which you seemed to understand. At the time of phoning, you appeared to have been given a new departure time by the airline already.
We phoned the hotel to make them aware of your late arrival as requested.
We always aim to offer exceptional customer service and to help our clients with any travel issues they might experience. We regret that you have had to suffer from a travel delay due to weather and that you found us unhelpful but there is little we can do but to rely on the airline's duty of care to look after their clients during these times and minimise any disruption to them.
Excellent service. Easy to find the hotel that was right for us. Service included hotel and outgoing and return flights and ATOL protected. All booked and confirmed quickly at a very reasonable price.
Nuria Arocas
Jerseytravel
2 years ago
Thank you for taking the time to review us and acknowledging the great service delivered by JerseyTravel :)
We're happy that you enjoyed your holiday in the beautiful island of Jersey.
Ulasan produk
Nuria Arocas
Jerseytravel
2 years ago
Thank you for taking the time to review us and acknowledging the great service delivered by Jersey Travel :)
We're happy that you enjoyed your holiday in the beautiful island of Jersey :)
Tanggal pembelian: 09/10/2023
0
Bagikan
MT
Mr D Tabrah
Aleresford
3 years ago
Apa yang dikatakan Mr D Tabrah tentang Jerseytravel:
Simply did what might reasonaby expected at the quoted price. Little else needs to be said
Ulasan produk
Tanggal pembelian: 09/10/2023
0
Bagikan
MK
Mrs M Kent
3 years ago
Apa yang dikatakan Mrs M Kent tentang Jerseytravel:
Excellent service
Nuria Arocas
Jerseytravel
2 years ago
Like it should be!
Ulasan produk
Nuria Arocas
Jerseytravel
2 years ago
Pomme D'Or is always a beautiful choice :)
Tanggal pembelian: 09/10/2023
1
Bagikan
Pelanggan Tepercaya
3 years ago
Everything went smoothly from the flight, taxi transfer and hotel
Nuria Arocas
Jerseytravel
2 years ago
5-star experience, 5-star review!
Ulasan produk
Nuria Arocas
Jerseytravel
2 years ago
5-star experience, 5-star review!
Tanggal pembelian: 08/10/2023
0
Bagikan
MF
Mrs L Fenwick
3 years ago
Apa yang dikatakan Mrs L Fenwick tentang Jerseytravel:
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Our team living in the Channel Islands know the islands and the hotels very well. You will always be able to talk to someone who has personally visited the accommodation that interests you.
