Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

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Menampilkan seluruh 59,717 ulasan

Pelanggan Tepercaya

11 years ago

Ashley Warr

Ashley has been a key contact when we booked our recent trip. Her helpful advice, demeanor and service was amazing. She was able to coordinate adding another passenger to our trip and has kept us...

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Trusted Customer

11 years ago

Apa yang dikatakan Trusted Customer tentang itravel2000.com:

Booked by telephone for April 6 departure

I normally book our travels online, however, this year we were required to do a telephone booking since we now have two kids under 1. This experience was horrendous. It was difficult because the...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your booking experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further. Regards Customer Care Team

Trusted Customer

Newmarket

11 years ago

Apa yang dikatakan Trusted Customer tentang itravel2000.com:

Exceptional Service

I've been booking with Itravel for years and I'm always satisfied with the service but my recent agent went above and beyond to give us an excellent trip experience and everything was perfect from...

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Pelanggan Tepercaya

11 years ago

US Airways/American Airlines - worst customer service EVER

They were the worst customer service oriented airline I have ever flown with. Yes weather may have been an issue early on but the lack of communication to the passengers wanting to get to their...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience with the airline was not what you expected. We can understand how frustrating it is when a flight is being delayed. We apologize about the inconvenience that was caused. Regards, Customer Care Team

Customer Care

itravel2000.com

11 years ago

Hello, We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below. Thank you for your comments and time, it is greatly appreciated. Regards, Customer Care Team

Pelanggan Tepercaya

11 years ago

great service

Pelanggan Tepercaya

11 years ago

girls trip to Punta Cana

Everything went well with our booking as It was our first sisters trip.

Pelanggan Tepercaya

11 years ago

Good Customer Service

I booked it with Itravel and am happy with the service and follow up with the agent

Trusted Customer

Cape Breton, NS

11 years ago

Apa yang dikatakan Trusted Customer tentang itravel2000.com:

Excellent service!! We have been using ITravel2000 for several years now and never have any…

Excellent service!! We have been using ITravel2000 for several years now and never have any issues or problems booking our vacations! Would and have recommended to everyone travelling.

Trusted Customer

11 years ago

Apa yang dikatakan Trusted Customer tentang itravel2000.com:

Last time booking with itravel2000

Refuse to meet my request, hung up on and never called back after leaving a voicemail email with the a supervisor.

Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us directly at customerservice@itravel2000.com if you’d like to discuss further. Regards, Customer Care Team

Pelanggan Tepercaya

11 years ago

Excellent service from attendant during my booking.

Belum menerima undangan ulasan?

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo