Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Infinity Technology Solutions - T/A Infinity Group Ulasan

http://www.infinitygroup.co.uk

Infinity Group are a leading provider of award winning IT Support, Digital Transformation and Microsoft Dynamics 365 Consultancy

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peringkat selama setahun terakhir

Menampilkan seluruh 4,472 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

No real issue,

I was able to resolve it myself with just some advice from Matt

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Sorted immediately.

Waiting in the queue was about 15 minutes though before being helped with a very annoying repeating advert that was tedious after the 20th Play!

1

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Thank you for all your support since Friday

1

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

very good service

Nathan jumped straight onto this whilst discussing another issue and resolved immediately which was a great help.

3

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Thank you

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Avoid, unclear T&C's and shoddy service

We have a support contract with Infinity and when we went to cancel 45 days before the end of our contract but have been stung by their unclear T&C's stating that we must continue to pay for another...

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Infinity Group

Infinity Technology Solutions - T/A Infinity Group

8 years ago

We are sorry for any confusion you have experienced here around our Terms & Conditions. Terms are signed by all customers at the start of their contracts with us. There is a 90 day notice period with regards to cancelling contracts, this is standard practice within our industry, and applies to both parties, this ensures we are correctly resourced at all times and can deliver an efficient off boarding process. Delivering outstanding customer service is something we take great pride in, we certainly strive to resolve any issues as soon as we are made aware of them and can only apologise if this was not the case. We do have a process to deal with complaints which is detailed in our complaints code on our website https://www.infinitygroup.co.uk/customer-complaints-code/ this ensures that all complaints are dealt with in the correct manor for resolution.

2

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Quick service

Matt was really helpful and sorted our problem within 10 minutes

1

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Brilliant service

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Thanks

Very helpful

0

Pelanggan Tepercaya

Diverifikasi oleh Feefo

8 years ago

Rob was very patient

1

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