Dear Customer,
We're sorry to hear that you're unhappy with the quality of the product and the tog rating. We strive to ensure all items meet our customers' expectations. If you'd like, we can assist you with a return or exchange. Please let us know how you'd like to proceed, and we'll do our best to resolve the issue for you.
Best Regards
LB
Louise Bronson
1 year ago
Hi thank you for your message I would like to return the item as it extremely poor quality and definitely not a 2.5 tog,please let me know how we go forward from here
Kind regards
Louise
Admin
Imperial Rooms
1 year ago
Hi Louise,
Thank you for your message, and we're sorry to hear about the issue with the item. We’ve sent you an email with more details on how we can resolve this matter with mutual understanding.
Could you please check your inbox and let us know your thoughts? We want to make sure we handle this to your satisfaction.
Looking forward to your reply.
Best regards,
Tanggal pembelian: 10/08/2024
0
Bagikan
AP
Arthur Proffitt
Swindon
1 year ago
Apa yang dikatakan Arthur Proffitt tentang Imperial Rooms:
Dear Customer,
Thank you for your feedback. We're sorry to hear that you found the ordering system confusing. We're always looking for ways to improve our customers' experience. If there's anything specific that caused the confusion or if you need assistance with your order, please let us know, and we'll be happy to help!
Best Regards
Absolutely brilliant! One of my packages went missing (Amazon said they’d delivered it when they hadn’t!) and customer services were brilliant in getting it sorted out. We’d actually ordered lots of...
Rapid and efficient delivery accompanied by top-rate communications throughout. I have bought several items from this company and have always been delighted with the quality of their service and the...
Great communication about the progress of the order. Prompt delivery. Great there is no p&p, however big or small the order. Would definitely recommend this company.
Top-rate service in every respect. Great communication. Items delivered when I was informed they would be. I would not hesitate to purchase from this supplier again.
Website is easy to use, quality products, delivery is quick and efficient.
Admin
Imperial Rooms
1 year ago
Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Ulasan produk
Admin
Imperial Rooms
1 year ago
Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Tanggal pembelian: 27/07/2024
0
Bagikan
EM
Elizabeth McCord
Ballynahinch
1 year ago
Apa yang dikatakan Elizabeth McCord tentang Imperial Rooms:
N̈ot much communication between us
Admin
Imperial Rooms
1 year ago
Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Ulasan produk
Admin
Imperial Rooms
1 year ago
Thank you so much for your fantastic review! We're thrilled to hear that you are satisfied with your purchase. Your positive feedback means a lot to us, and we look forward to serving you again soon!
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover, cushion covers, kitchen Goods and much more.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Imperial Rooms Provides latest & excellent quality with various design of Bedding, Curtains, Bath Goods, Throws/sofa cover, cushion covers, kitchen Goods and much more.