Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Ulasan ILX Group

Pelanggan Tepercaya

8 years ago

I think that there wasn't enough time to learn the practitioner material and being open book did not help, as there was not enough time to look through the book and read all the questions within the...

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Jess Morgan

ILX Group

8 years ago

Good morning,

Thanks for leaving us a review. We’re sorry that your experience didn’t meet the high standards our customers have come to expect.

Please be assured that we value your feedback so I will be sure to pass on your suggestion to the learning development team for review.

Kind regards, Jess

Ulasan produk

Tanggal pembelian: 10/07/2018

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TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang ILX Group:

The course was run very professionally and the organisation and administration was very good. The knowledge of the trainer was very good. I would recommend ILX Group to others

Jess Morgan

ILX Group

8 years ago

Hi Michael,

Thank you for leaving us a review. We are glad you thought the knowledge of our trainer was very good.

We hope to continue to impress you with our courses in future.

Kind regards, Jess

Ulasan produk

Tanggal pembelian: 29/05/2018

0

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang ILX Group:

Excellent course and excellent trainers, thoroughly enjoyed the week

Jess Morgan

ILX Group

8 years ago

Many thanks for leaving us a 5 star review.

We hope you continue to shop with us in the future.

Many thanks, Jess

Tanggal pembelian: 05/03/2018

0

TC

Trusted Customer

Melbourne

8 years ago

Apa yang dikatakan Trusted Customer tentang ILX Group:

Difficult exam booking process

The exam booking process was very difficult. I was emailed a voucher which implied that was all that was needed. When I went to book the exam it then asked me to nominate a date and time. Once that...

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Jess Morgan

ILX Group

8 years ago

Afternoon,

Thank you for leaving us a review. We are sorry your experience didn’t meet the high standards our customers have come to expect.

I will be sure to pass on your suggestion to the learning development team for review.

Kind regards, Jess

Ulasan produk

Tanggal pembelian: 02/03/2018

0

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang ILX Group:

Great Prince 2 / Agile course

Jess Morgan

ILX Group

8 years ago

Many thanks for leaving us a 5 star review.

Kind regards, Jess

Ulasan produk

Tanggal pembelian: 19/02/2018

0

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang ILX Group:

The instructor was very knowledgeable and could answer all questions. Was able to personalise situations.

Jess Morgan

ILX Group

8 years ago

Afternoon Lamya,

Many thanks for leaving us a 5 star review.

I am glad to hear that you found the tutor helpful and was able to personalise the content to you.

Kind regards, Jess

Ulasan produk

Tanggal pembelian: 28/05/2018

0

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang ILX Group:

Not all the information/materials is included in the online course

The service was very good to buy it. I bought the prince 2 foundation online course which supposedly had everything inclusive, but at the end it wasn't. When I was practicing the test the feedback...

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Jess Morgan

ILX Group

8 years ago

Thank you for your feedback Ana. Apologies for the misunderstanding regarding the manual. However, the product descriptions on our website clearly state what is included with each package, and it doesn’t say anywhere on our website or in our sales material that our PRINCE2 Foundation e-learning product comes with the manual.

Not all of our customers wish to buy the manual, and so rather than bundling it in as a ‘must buy’, it is available as an optional extra.

We do hope you will consider ILX for future training requirements, and someone will be in touch shortly to see if there’s anything else we can do for you.

If you would like to discuss it further, please do get in touch with us on 01270 611600 or at contactus@ilxgroup.com.

Tanggal pembelian: 04/06/2018

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TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang ILX Group:

Some of the sections had very little content only word searches. Would be good to have more examples

Jess Morgan

ILX Group

8 years ago

Thanks for leaving us a review

I will be sure to pass on your suggestion to the learning development team for review.

Kind regards, Jess

Tanggal pembelian: 30/11/2017

0

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang ILX Group:

The service was great. I was really disappointed that 2 days after I purchased the products there was a sale where the products I purchased was a few hundred dollars cheaper and was not made aware of...

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Jess Morgan

ILX Group

8 years ago

Thank you for your feedback Justin.

Whilst we do appreciate your disappointment at not being able to buy during the sale, like all retail organisations, we do run promotions from time to time. And so depending on when a customer is looking to buy, it does mean that some people will miss out. However, I can also see from our system that you did receive a 10% discount on your purchase, and so got more than $200 off the RRP.

We do hope you will consider ILX for future training requirements, and someone will be in touch shortly to see if there’s anything else we can do for you.

If you would like to discuss it further, please do get in touch with us on +61 1300 459 459 or at australia@ilxgroup.com.

Kind regards, Jess

Tanggal pembelian: 28/05/2018

0

TC

Trusted Customer

8 years ago

Apa yang dikatakan Trusted Customer tentang ILX Group:

Top quality training! No complaints at all!

I recently took part in the Prince 2 project management training with the ILX group. The training was well organised I had detailed instructions for pre-work and the course was managed brilliantly.

Jess Morgan

ILX Group

8 years ago

Hi Debbie,

Many thanks for taking the time to leave us a 5 star review.

We are glad that you found our course well organised throughout and we hope to continue to impress you with our courses in future.

Kind regards, Jess

Ulasan produk

Tanggal pembelian: 04/06/2018

0

ILX Group Ulasan

PRINCE2 2017 Foundation & Practitioner Classroom with examUlasan lainnya tentang produk iniLihat Situs Web ProdukThe qualification and training was of value. The venue and catering was excellent

PRINCE2 2017 Foundation & Practitioner Online Plus Pack Online with examUlasan lainnya tentang produk iniLihat Situs Web ProdukThe purchasing process and course price was excellent value for money

PRINCE2 Agile Classroom with examUlasan lainnya tentang produk iniLihat Situs Web ProdukVery comprehensive course with good documentation

PRINCE2 2017 Foundation Classroom with examUlasan lainnya tentang produk iniLihat Situs Web ProdukGreat course- a lot of content to cover

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?