Really quick to get test results back. Dashboard is consumer friendly.
I would like to understand some of my results in relation to my age and sex.
More feedback on improving some of the measures...
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 years ago
Excellent Process
From online ordering, payment and delivery - the process was easy, seemless and efficient.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 years ago
Efficient and thorough.
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PA
Pankhuri Agarwal
Diverifikasi oleh Feefo
3 years ago
Apa yang dikatakan Pankhuri Agarwal tentang i-screen:
Good experience
It was quick and simple. The results came out fast too. Satisfied with the service
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 years ago
No receipt received
You did not give me a receipt after paying my bill online before going to my appointment. I was asked to pay it when I arrived. I then had to prove I payed it by searching through my bank details. I...
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Amelia Thornycroft
i-screen
3 years ago
We're sorry to hear you didn't have a good experience at the collection centre. We have followed up with the laboratory regarding your concern and they are sincerely apologetic for the inconvenience. For future reference the receipts are attached to the original order confirmation email.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 years ago
Fast service. Good detail
Fast. Nice detail. Could use with recommendations on each check.
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 years ago
Excellent Report
A very comprehensive and easy to read report. Even my doctor was impressed. I finally have an answer to my problem!
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Pelanggan Tepercaya
Diverifikasi oleh Feefo
3 years ago
Just so easy to use and i was pleased to see it was seamless at the collection point
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MB
Matthew Beech
Diverifikasi oleh Feefo
3 years ago
Apa yang dikatakan Matthew Beech tentang i-screen:
Customer query response was inadequate
Look, overall the website and booking process works ok. My disappointment is that when I requested amendments to the blood test I was advised that 'the lab' stated it was not possible. I was able...
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Amelia Thornycroft
i-screen
3 years ago
Sorry to hear that you weren't 100% satisfied with our service. Some tests are restricted which we're not able to offer without a GP referral, and we're sorry that we couldn't help you on this occasion.
Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
