Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Original Travel Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/httpwww-originaltravel-co-uk | Feefo

Menampilkan seluruh 268 ulasan

Mrs Caroline Pryke

3 years ago

Apa yang dikatakan Mrs Caroline Pryke tentang Original Travel:

Helpful, knowledgeable and efficient; a pleasure to deal with.

Neill Ghosh

Original Travel

3 years ago

Thank you very much for taking the time to provide feedback and for the 5-star rating; it is much appreciated. I am delighted to hear that the team was a pleasure to deal with and I will pass on your kind words. Thank you too, for allowing us to help with this trip.

Tanggal pembelian: 18/02/2020

Pelanggan Tepercaya

4 years ago

Headline: - Original travel cancelled my holiday (Corona Visa driven) and refuses (despite being illegal) to provide a full refund. I'm owed £4880 by Original Travel. On the plus side they do communic

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Neill Ghosh

Original Travel

4 years ago

Thank you for providing your review. This is Neill and we spoke recently so glad to hear we were friendly and communicative at least! I fully appreciate and respect your view as we discussed on the phone and I am sorry that our Refund Credit Note route was not one that could work for you. I can be available any time if you wish to discuss further and I know that you have my details.

Tanggal pembelian: 22/11/2019

Mrs Carol Blacker

Hythe

4 years ago

Apa yang dikatakan Mrs Carol Blacker tentang Original Travel:

Give a more complete service. I felt very unhelped by staff in UK and in Chile.

Neill Ghosh

Original Travel

4 years ago

Thank you very much for taking the time to provide feedback. I am very sorry to read that you felt the team was unhelpful. As one of the Directors of the company, I take all feedback very seriously. If you would like to discuss your experience with me in more detail, please do contact me directly on neill@originaltravel.co.uk as I would be delighted to speak at any time.

Tanggal pembelian: 22/01/2020

Mrs Natasha Ascott

4 years ago

Apa yang dikatakan Mrs Natasha Ascott tentang Original Travel:

Thoughtful and attentive with intimate knowledge of where we were going. I could not recommend them more highly

Neill Ghosh

Original Travel

4 years ago

Thank you very much for the lovely words and the 5-star review. It is hugely appreciated and I am delighted the team was so attentive and knowledgable. Thanks for allowing us to help with your trip.

Tanggal pembelian: 24/10/2019

Mrs Stephany Jones

4 years ago

Apa yang dikatakan Mrs Stephany Jones tentang Original Travel:

The service was tailored, attentive, professional and knowledgable. Elisa and the team went above and beyond to find the best solution for our holiday and delivered a dream package. We could not have

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Neill Ghosh

Original Travel

4 years ago

Thank you very much for taking the time to provide feedback and for the 5-star review. I am delighted to hear that Eliza and team did such a good job for you. I will pass on your kind words. They mean so much, especially during these challenging times.

Tanggal pembelian: 23/09/2019

Mrs Caitlin Dean

4 years ago

Apa yang dikatakan Mrs Caitlin Dean tentang Original Travel:

We've booked lots of holidays through Original Travel now and I can't recommend them highly enough. They always get every little detail just spot on. They understand exactly what we're after, what our

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Neill Ghosh

Original Travel

4 years ago

Thank you very much for taking the time to provide feedback and for the 5-star review. I am delighted to hear that all the little details were spot on and that the team understood exactly what you were looking for. We really appreciate the endorsement and you allowing us to help with your adventures.

Ulasan produk

Tanggal pembelian: 13/02/2020

Mrs Elisabeth Evans

Guernsey

4 years ago

Apa yang dikatakan Mrs Elisabeth Evans tentang Original Travel:

Good suggestions for our tour, willingness to be flexible & make changes or special requests possible.accurate timing of itinerary with down time allowed.

Jacqui

Original Travel

4 years ago

Thank you for taking the time to provide us with further feedback after your trip to India. I understand from Rosie that you particularly enjoyed the walking tour in Chennai, which is great to hear. We look forward to planning future trips for you, to India and further afield. Jacqui Brooks Asia & Australasia Region Manager

Tanggal pembelian: 13/09/2019

Pelanggan Tepercaya

4 years ago

Original found the perfect short break for us and organised a fantastic adventure

Harriet

Original Travel

4 years ago

Thank you very much for taking the time to provide feedback and for the 5-star review. I am delighted to hear that you loved your adventurous big short break in Norway. We very much appreciate you allowing us to help with your trip and hope to help you again in the future.

Tanggal pembelian: 20/12/2019

Pelanggan Tepercaya

4 years ago

Reliable and imaginative

Neill Ghosh

Original Travel

4 years ago

Thank you very much for taking the time to provide feedback and for the 5-star review. Glad to hear the team was reliable and imaginative and thank you for allowing us to help with this trip (and all those you have taken with us before!).

Tanggal pembelian: 07/01/2020

Pelanggan Tepercaya

4 years ago

A well chosen and situated hotel with spectacular views and superb food. The overall package was seamless whilst the local concierge sorted out our transport for us when it could have been challenging

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Neill Ghosh

Original Travel

4 years ago

Thank you very much for taking the time to provide feedback and for the 5-star review. Glad the trip was such a success and that you enjoyed the Superbowl (this is Neill writing). Thank you for allowing us to help with so many of your trips - we really appreciate it.

Tanggal pembelian: 02/10/2019

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Tentang Original Travel

Original Travel takes a thoughtful approach to creating tailor-made luxury holidays, specialising in honeymoons, experience-filled adventures, discreet luxury travel, safaris, family trips, expert-led journeys and diving. Our team of knowledgeable experts is here to do the hard work for you, taking care of your every need from the second you contact us to the moment you return home from another memorable trip or adventure

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020 7978 7333

111 Upper Richmond Road, London, Greater London, SW15 2TL, United Kingdom

Mengapa ulasan Feefo tepercaya?