Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Lumina Energy Ulasan

https://www.luminaenergy.co.uk/

LUAR BIASA

At Lumina Energy our mission is to help your company manage its business energy more effectively and efficiently.

Layanan

peringkat selama setahun terakhir

Menampilkan seluruh 107 ulasan

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 year ago

Very persistent salesman, but he did provide the information.

I have given Ian four stars, however I would say that he was very persistent with his calls to the point of pestering. There was one day when I had to ask him to stop calling because I was very...

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Customer Support

Lumina Energy

1 year ago

Thank you for taking the time to share your feedback. We’re glad to hear that Ian was able to provide you with the information you needed, and we truly value your 4-star rating. We apologise if our persistence felt overwhelming at times—it’s always our goal to be proactive and responsive without causing inconvenience. We appreciate you highlighting this, as it helps us ensure our approach is as considerate as possible while still providing excellent service. Thank you again for your feedback and if you have any questions at any time or require assistance, please don’t hesitate to reach out.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 year ago

Simon has been brilliant, not pushy. Excellent engagement and follow through.

Broadwater Sports Club Ltd

Diverifikasi oleh Feefo

Godalming

1 year ago

Apa yang dikatakan Broadwater Sports Club Ltd tentang Lumina Energy:

Excellent Service

Sensible & good advice based on market prices available

Customer Support

Lumina Energy

1 year ago

Thank you for your great feedback. We look forward to working with you again in the future.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

1 year ago

Customer Support

Lumina Energy

1 year ago

Thank you very much for your review. We look forward to working with you again in the future.

Avenue Shanklin

Diverifikasi oleh Feefo

shanklin

1 year ago

Apa yang dikatakan Avenue Shanklin tentang Lumina Energy:

excellent

excellent as always

Customer Support

Lumina Energy

1 year ago

Thank you very much for your feedback, we look forward to working with you again in the future.

B H & P Direct Mail Ltd

Diverifikasi oleh Feefo

2 years ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

Customer Support

Lumina Energy

2 years ago

Thank you very much for your 5 star review. We look forward to working with you again in the future.

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

Saved from Utility Warehouse.

Excellent so far. Will be better able to comment when smart meter installed and working and first bill is received.

Customer Support

Lumina Energy

2 years ago

Thank you so much for your feedback. We look forward to working with you.

DJ Hopper T/A Culi Computers

Diverifikasi oleh Feefo

Tunbridge Wells

2 years ago

Pelanggan Tepercaya

Diverifikasi oleh Feefo

2 years ago

Always helpful

Simon is always really helpful.

Customer Support

Lumina Energy

2 years ago

Thank you very much for your feedback and kind words about our Account Manager, Simon. We look forward to working with you again.

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