Know their products well and avoid transfer clients from pillar to post
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi, thank you for taking the time to provide us with feedback. This isn’t the great customer experience we always strive for. Apologies for the inconvenience this might have caused you. We will address this matter with the relevant team, thanks for bringing this to our attention once again.
Ulasan produk
Tanggal pembelian: 26/03/2019
0
Bagikan
TC
Trusted Customer
Pretoria
6 years ago
Apa yang dikatakan Trusted Customer tentang Old Mutual iWYZE:
I was offered an unsatisfactory service and directionless one.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Mokoena, oh no, this isn’t the great customer experience we always strive for. Apologies for the inconvenience this might have caused you. Let’s make things right, please send me your details so I can have this looked into.
Ulasan produk
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Mokoena, oh no, this isn’t the great customer experience we always strive for. Apologies for the inconvenience this might have caused you. Let’s make things right, please send me your details so I can have this looked into.
Tanggal pembelian: 30/11/2018
0
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TC
Trusted Customer
6 years ago
Apa yang dikatakan Trusted Customer tentang Old Mutual iWYZE:
Firstly send people their policy documents as discussed on the initial phone call. Secondly have a better customer service contact centre where we don't have to wait 15/20 mins to speak to a...
Baca lebih lanjut
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr Khan, oh no, this isn’t the great customer experience we always strive for. Apologies for the inconvenience this might have caused you. Let’s make things right, please send me your details so I can have this looked into.
Ulasan produk
Tanggal pembelian: 15/03/2019
0
Bagikan
TC
Trusted Customer
6 years ago
Apa yang dikatakan Trusted Customer tentang Old Mutual iWYZE:
The service was good
Tanggal pembelian: 26/02/2019
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TC
Trusted Customer
6 years ago
Apa yang dikatakan Trusted Customer tentang Old Mutual iWYZE:
The amount that I pay for insurance should decrease as the years goes by, because of driving experience but instead mine it increases, based on how many times did you claim.
Ulasan produk
Tanggal pembelian: 15/04/2016
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Pelanggan Tepercaya
6 years ago
Excellent consultant was friendly, clear and concise when explaining the package of insurance. Yes i will buy in future other insurance packages
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi, thank you for the ✰✰✰✰ rating and taking your time to provide us with feedback:)
Tanggal pembelian: 03/12/2019
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Pelanggan Tepercaya
6 years ago
Horrible, I was transferred from one call center to another and ended up not receiving assistance. My debit order date is still not changed.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi,We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.RegardsThe iWYZE Team
Ulasan produk
Tanggal pembelian: 16/04/2019
0
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Pelanggan Tepercaya
6 years ago
Fast and quick
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi,
Thank you for the ✰✰✰✰✰ rating and taking your time to complete the survey. Have a great week ahead!
Ulasan produk
Tanggal pembelian: 27/02/2019
0
Bagikan
TC
Trusted Customer
6 years ago
Apa yang dikatakan Trusted Customer tentang Old Mutual iWYZE:
Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.
Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.
